Now Hiring - United Employment Solutions - Professional Services Customer Service/Sales Support in Fontana, CA

Full description of the position

Customer Service / Sales Support Specialist Pay: $25.00 - $32.00 per hour Location: Fontana, CA (In-person) Shift: First shift-8:00 am to 5:00 pm About the Role We are a fast-growing manufacturing company seeking a dedicated Inside Sales Coordinator to join our team. This is an excellent temp-to-hire opportunity with strong potential for long-term growth and career advancement within the organization. This role supports the Sales Department by managing quoting, order processing, opportunity tracking, reporting, and customer sample coordination. You will play a key role in ensuring customer satisfaction while supporting revenue growth. Position Overview As an Inside Sales Coordinator , you will support Account Executives through the full sales cycle from quoting to order processing and reporting while ensuring a superior customer experience. You will be responsible for sales quoting, opportunity management, and sample coordination, helping to strengthen relationships with existing customers and drive new business. Key Responsibilities * Support Account Executives throughout the sales process (opportunity management, proposal generation, etc.) * Communicate with customers regarding products, pricing, lead times, order status, and delivery * Manage orders for new and backordered products with a strong focus on customer satisfaction * Optimize freight and logistics by creating orders to maximize pallet utilization (24-30 pallets depending on product mix) * Coordinate and ship product samples to new and existing customers * Create sales tools such as estimate sheets, checklists, and PowerPoint presentations * Manage complex Excel spreadsheets and extract/manipulate data for reporting * Serve as a customer solution advocate, delivering a personalized and exceptional customer experience * Handle incoming customer requests professionally and resolve issues promptly * Perform accurate data entry for order entries and acknowledgments * Provide backup support to the Customer Service Representative as needed * Continuously expand product knowledge and stay current on product features and benefits * Deliver quality work within deadlines with minimal supervision Minimum Qualifications * Minimum 5 years of inside sales and order processing experience * High School diploma or GED equivalent * Advanced skills in PowerPoint, Word, and Excel * Experience creating sales collateral such as sell sheets for new products, promotions, and reminders * Strong ability to extract and consolidate data from multiple sources into a single document * Highly adaptable and able to thrive in a fast-paced environment * Excellent planning, organizational, and time-management skills * Energetic, responsive, and customer-focused with a positive attitude Experience & Requirements * Customer Service: 5 years (Required) * Strong communication skills Pay: $25.00 - $32.00 per hour Expected hours: 40.0 per week Benefits: * Dental insurance * Health insurance * Vision insurance Work Location: In person