Now Hiring - M&K Truck Centers - Parts Counter Sales in Des Plaines, IL

Full description of the position

Join our team as a Parts Counter Salesperson, where you'll be integral in delivering top-notch customer service and managing the sale and distribution of heavy-duty truck parts. Your expertise in parts counter sales will ensure customers receive the right solutions for their needs. Key Responsibilities: * Utilize catalogs and computer systems to identify replacement truck parts, stock numbers, and pricing. * Assess customer needs through inspections of old parts or descriptions of malfunctions to recommend appropriate replacements. * Efficiently process telephone orders for Mack and Volvo truck parts. * Fulfill customer orders from warehouse stock and prepare accurate sales slips or contracts. * Handle payments and obtain credit authorizations as necessary. * Conduct regular inventory checks to maintain accurate stock levels in the parts counter. * Advise customers on substitution or modification of parts when identical replacements are unavailable, ensuring satisfaction. * Inspect returned parts for defects and facilitate exchanges or refunds as needed. * Organize and label parts in the warehouse according to established systems for easy retrieval. * Catalog and categorize parts to ensure proper placement on the stock shelves. Qualifications: * Minimum of 1 year of experience in parts counter sales, specifically related to heavy-duty truck parts. * Experience with Volvo, Mack Isuzu, Hino parts is a plus * Familiarity with CDK software is a plus. * Strong ability to read and comprehend instructions and information. * Excellent communication skills to assist customers effectively at the parts counter. * Willingness to learn the dealership's computer system through training. * Maintain a professional appearance and demeanor. What We Offer: * Competitive salary and benefits package. * Opportunities for professional development and growth. * A supportive and dynamic work environment. Ready to Join Us? If you're interested in a fulfilling career with M&K Truck Centers, apply today and take the next step in your professional journey! Salary Range: $26 - $37 For more information please feel free to contact our Recruiter Katie Denhof at (616)[please apply online]. 2nd shift: 3:30 PM - 12 AM. Mon. - Fri.