Now Hiring - Garber Automotive Group - Client Care Center Specialists- Dealership BDC in Glendale Heights, IL

Full description of the position

Job Summary Sunrise Chevrolet is looking for experienced, Client Care Center Specialists to join our sales and service teams (separate roles). This is not your typical "dealership bdc". We strive to be the best in Chicagoland in everything that we do and it all starts with our Client Care Center. We are looking for true professionals who take pride in what they do and want to be recognized and rewarded for their skills and effort. What you 'll do Qualified candidates should be experts in responding to internet leads, providing outstanding customer service, have solid product knowledge and be engaging. Our service specialists must have the ability to handle a high volume of inbound calls and manage critical follow-up campaigns. As a team, we handle in excess of 1200 internet sales leads a month and schedule over 1300 monthly service appointments and growing! Preferred qualifications * Previous Automotive Dealership or Service Center Experience is required * Familiarity with Vin Solutions or similar CRM * Excellent data entry skills with clear communication. Why you 'll love it here You will work onsite, in a professional, team atmosphere, with the best technology and tools in this business. We also offer true management support at every level, ongoing training and a career path designed to help you advance your career within our 52-store organization. Employee satisfaction and retention is equally as important as customer satisfaction and retention. Our benefits include: * Comprehensive health benefits for you and your family. * Opportunities for professional development and career advancement. * A dynamic work environment that encourages collaboration and creativity. * 5-day work week with 8-hour shifts and 2 weekends off per month. * Lucrative, performance-based compensation plan, with base plus commissions and bonuses About us Join our dedicated team where we strive to create memorable experiences for every customer interaction! We are a community focused, customer centric organization and believe in true work life balance . We are passionate about delivering top-notch service while fostering a culture of respect, inclusivity, and continuous improvement. Together, let's make a difference! Job Type: Full-time Projected Total Compensation: $50,000.00 - $75,000.00 per year Benefits: * 401(k) * Dental insurance * Flexible schedule * Health insurance * Professional development assistance * Vision insurance Work Location: In person