Now Hiring - BrightView Landscapes, LLC - Associate Account Manager in Riverside, CA

Full description of the position

Description The Best Teams are Created and Maintained Here. * Job Summary * The Associate Account Manager (AAM) serves as the primary contact for BrightView clients. This role builds and sustains long-term relationships, focusing on both client retention and ancillary sales. The Associate Account Manager works with clients within the Senior Account Manager's portfolio. Duties and Responsibilities: * Develop and maintain long-term relationships with customers * Conduct regular site walkthroughs with clients to ensure quality and service expectations are met * Lead and facilitate or assist in the resolution of customer problems or concerns * Proactively present site enhancement ideas to existing customers * Ensure renewals of each assigned account within the customer portfolio * Identify and pursue opportunities to sell ancillary services * Generate referrals from existing client base and communicate with Business Developer * Develop accurate estimates and takeoffs for both new and existing clients as needed * Manage service delivery to the specified scope of work * Ensure branch financial goals are met by maintaining acceptable gross margins for both base contract work and ancillary (enhancement) services * Participate in branch meetings and assist the Senior Account Manager in overall leadership of the client service team * Maintain satisfactory accounts receivable levels * Coordinate with the Branch Administrator to ensure branch databases are consistently updated with current client information * Perform additional duties as assigned by the Branch Manager Education and Experience: * Associate's or Bachelor's degree in a business-related field, or equivalent experience in a customer-focused service industry * 1 year of supervisory experience in the landscape or service industry Physical Demands/Requirements: * Operation of a computer and other office equipment/system, such as a laptop, cell phone, and sales and operational programs/tools * Position is a combination of mobile and sedentary work; must be able to remain in a stationary position for long periods of time * Customarily and regularly spends more than half of the time working away from BrightView's places of business, walking job sites, selling and obtaining orders or contracts for BrightView's services * Ability to travel by car, train, and plane * Position needs to be able to traverse uneven grounds and walk on jobsites with clients and the branch team for periods of time up to 4 hours Work Environment: * Works both indoors and outdoors; attends branch stretch and flex 3-4 days per week * Field-based position, a combination of office and customer-facing _BrightView Landscapes, LLC is an Equal Opportunity and E-Verify Employer._ This job description is subject to change at any time. Compensation Pay Range: $68,640 - $75,000 * _BrightView offers a suite or health, wellness, and financial benefits to full-time team members. Benefits offerings for full-time team members include medical, dental, and vision insurance, ancillary and voluntary products, a 401k savings plan with employer contributions, and 6 to 9 company paid holidays per year. Employees may also be eligible to receive paid time off for vacation and/or sick leave, tuition reimbursement, and/or potential variable pay opportunities based on position and performance. A detailed benefits package will be provided during the interview process_* . It 's Not Just a Team. It's One BrightView.