Now Hiring - BOSS industrial, inc. - Professional Services Inside Sales Representative in Bolingbrook, IL

Full description of the position

Boss Industrial, Inc. is a recognized leader in designing, manufacturing, and distributing high-quality, durable outdoor power equipment. We pride ourselves on innovation, reliability, and providing excellent support to our customers. Join our dedicated team in ILLINOIS and contribute to a company known for powerful and dependable products. Position Overview: Boss Industrial, Inc. is seeking an energetic and customer-focused Inside Sales Representative to join our Illinois team. This role is crucial for driving sales, providing exceptional customer service, and ensuring the accurate and timely fulfillment of orders. The ideal candidate will have a strong sales orientation, excellent communication skills, and an organized approach. Your primary focus will be interacting directly with our existing customers, such as Lowe's, Costco, Amazon, The Home Depot, etc. Responsibilities * B2B Sales Support: Assist the Sales Manager in expanding the B2B client base by identifying growth opportunities and providing prospective business partners with detailed information on products, pricing, and availability. * Account Management & Portal Oversight: Serve as the primary contact for existing dealer accounts, managing EDI connections and vendor portals (SPS, Rithum) while maintaining strong professional relationships to ensure satisfaction and retention. * Order Fulfillment: Process the daily orders, including order receiving, merchandise preparing, labeling, shipping, and invoicing, to ensure accurate documentation and timely delivery. * After-Sale Customer Service: Provide general support to end-users via phone and email, efficiently addressing concerns and troubleshooting issues to ensure a positive post-purchase experience. * Inventory & Warehouse Coordination: Assist with warehouse organization and monitor stock levels to ensure product availability, communicating replenishment needs to to maintain seamless fulfillment. Qualifications: * An associate's or bachelor's degree is preferred. * 2+ years of experience in sales, account management, or order fulfillment, preferably within the industrial or equipment sector. * Proficiency with ERP/CRM systems (e.g., Sage ) and carrier shipping platforms (Shipstation). * Exceptional verbal and written communication skills with a proven ability to manage professional dealer relationships. * Ability to quickly absorb and articulate detailed technical product specifications (e.g., engine type, tonnage, hydraulic components) to both dealers and end-users. * Detailed approach to processing complex sales orders and shipping documentation. Email: [please apply online] for more information. Job Types: Full-time, Part-time Pay: $60,000.00 - $100,000.00 per year Expected hours: 40 per week Benefits: * 401(k) * Dental insurance * Employee discount * Health insurance * Paid time off Experience: * Sales: 2 years (Preferred) Shift availability: * Day Shift (Required) Ability to Commute: * Bolingbrook, IL 60440 (Required) Work Location: In person