Now Hiring - St. Julien Hotel & Spa - Sales Manager in Boulder, CO

Full description of the position

Located in the heart of downtown Boulder's natural beauty, at St Julien Hotel & Spa we are dedicated to creating unforgettable moments for our guests as well as extraordinary employment experiences for our associates! With a commitment to luxury, sustainability, and exceptional service, we strive to be a sanctuary of relaxation, a hub for adventure, and a thoughtful steward of our environment. Our team's passion for hospitality and unwavering dedication to exceeding guest expectations set us apart as the premier destination for those seeking a world-class hospitality experience. St Julien Hotel & Spa is in search of a dynamic and service-oriented Sales Manager to join our team! Our ideal candidate should be a should be a seasoned Sales professional with a refined understanding of high-end service, a passion for creating exceptional and personalized guest experiences, and a proven ability to drive and maximize group revenue. * Essential Job Functions: * Sell and book guest rooms, meeting space, and other Hotel-related services. * Respond to client inquiries/concerns in an effective and timely manner. This may include telephone inquiries, RFP bids, proposals, booking confirmations, and "thank you"/follow-up letters. * Conduct outside sales calls to cultivate existing customers and develop new business through prospecting efforts. * Prepare and present effective proposals and maintain well-organized files and reports. * Plan and conduct site visits and pre-planning meetings with clients and meeting planners in order to produce successful events. * Communicate all pertinent information on group requirements within acceptable timeframes to appropriate departments regarding upcoming group needs, VIP clients, billing procedures, etc. * Develop strong customer relationships through frequent communication and the use of professional, courteous, and ethical interpersonal interactions. * Meet or exceed established sales goals and profit margins. * Actively participate in weekly revenue meetings. * Maintain a strong working knowledge of industry/trends in-market. * Attend and represent the Hotel at various industry events, trade shows, etc. * Work effectively with other departments to ensure that potential issues are addressed and resolved quickly and without interrupting the guests' experience. * Maximize profits and comply with all Sales standard operating procedures. * Other duties as requested by Director of Sales. * Ideal Candidate: * Represents themselves and the Hotel with the highest level of integrity and professionalism, a service-focused demeanor, and a courteous, sincere attitude at all times. * Promotes collaboration and a positive, professional work environment. * Should be well-versed in the concept of "upselling" and understanding of the importance of food & beverage/meeting room rental revenues to the overall success of the business. * Qualifications: * Minimum 3 years' Sales experience at a luxury, full-service hotel is required. Previous experience at a Four Star and/or Four Diamond property is strongly preferred. * Must be able to demonstrate a proven track record of success in sales, negotiations, and business writing/presentation. * General computer knowledge and proficiency using MS Office products is required. * Must be able to hear, speak, read, and write English fluently; Spanish-language ability is a plus but not required. * Must be able to lift up to 25 lbs. on occasion as needed. * Must have open and flexible availability and be able to work on-site (vs. remotely). Typical workweek is Monday - Friday, however schedule may fluctuate based on contracted events and/or scheduled appointments. * Perks & Benefits: * Monthly dry cleaning stipend & cell phone reimbursement * Quarterly bonus potential * Paid parking pass * Medical, dental, and vision insurance options * Paid time off (PTO) * Paid holidays (including associate's birthday) * Paid sick leave * Aflac supplemental insurance options * 401(k) with Company match * RTD EcoPass * 50% employee discount in Spa and restaurant * Discounted associate room rate _ STARTING SALARY WILL BE BASED ON PRIOR RELEVANT EXPERIENCE_ APPLICATION DEADLINE:*03/01/2026 _ As a part of our pre-employment screening process, candidates who are extended an offer of employment are required to pass a criminal background check._