Now Hiring - Calloway Insurance - Licensed Customer Service Specialist in Atlanta, GA

Full description of the position

Job Summary

Allstate Agency in Atlanta, GA is seeking a Licensed Insurance Customer Service Representative to join our team. We are looking for an ambitious, customer-focused professional who is P&C licensed and interested in long-term career growth.

• All applicants must hold an active Georgia State Personal Lines or Property & Casualty License. - NO EXCEPTIONS Recent Allstate experience is a PLUS. This position is ideal for someone who enjoys helping customers, solving problems, and building strong client relationships over the phone and in person.

Duties

• Engage with customers via phone, email, and in person to deliver exceptional service experiences
• Collaborate with the sales team to facilitate policy renewals and cross-selling opportunities.
• Assist customers with Policy changes, policy reviews, policy payments
• Responsible to Retention and policy rewrites.
• Other duties may include: following up with prospects, asking for referrals, and networking with mortgage brokers, real estate agents, and other professionals.

Qualifications

• Active Property & Casualty license
• Prior Allstate Insurance experience preferred but not required
• Strong communication and customer service skills
• Ability to multi-task in a fast-paced environment
• Problem solving skills to manage customer inquiries effectively.
• Comfortable discussing insurance needs and presenting solutions
• Must be organized, coachable, and results-driven
• Dedicated work ethic and ability to work under little supervision Flexible Schedule Monday - Thursday: 8:30 AM- 3:30 PM EST Friday: Every other Friday Off Occasional work-from-home flexibility (2 -3 days per week) based on performance & needs.
• Salary: $30,000 to $40,000 per year
• Commission and incentive opportunities
• Annual performance bonus (if the agency qualifies)
• Supportive, family-like office culture Join us in delivering outstanding service that empowers our customers! Job Types: Full-time, Part-time, Contract, Permanent Pay: $30,000.00 - $40,000.00 per year Expected hours: 20.0 - 40.0 per week

Benefits

:

• Flexible schedule Work Location: Hybrid remote in Atlanta, GA 30339