Now Hiring - Novera: Headache Center - Sales Representative – Appointment Setting & Patient Conversion in Colorado Springs, CO

Full description of the position

About Novera Headache Center Novera Headache Center is a Physical Therapy clinic specializing in non- medication management of headaches and migraines. Our mission is to educate and empower everyone with headaches and migraines so that they can break free from fear of their next headache or migraine and dependence on medication. We are seeking a motivated, results-driven sales professional to grow our patient base by converting leads into committed patients, so that we can continue to change lives and help more people. Position Overview As a Full-Time Sales Representative, you will: * Manage and respond to incoming leads from online campaigns, phone inquiries, and other sources. * Book and confirm appointments with potential patients. * Conduct in-person consultations and sales conversations following initial evaluations. * Convert patients into treatment plans, helping patients understand the value of Novera's services. * Build and manage your own pipeline of new leads while supporting clinic-generated leads. This is a full-time role with a hybrid schedule : primarily online and phone work, with in-person patient meetings at the clinic. Key Responsibilities * Respond within 60 seconds to incoming leads and qualify prospects. * Schedule and confirm any booked visits to maximize show-rate. * Conduct in-person sales consultations, explaining treatment plans and value to patients. * Track all activity in CRM, including lead source, appointments booked, and conversions. * Maintain high-quality patient interactions while meeting monthly performance goals. * Collaborate with marketing and clinical staff to optimize lead quality and conversion processes. * Provide weekly reports on pipeline, appointments, and conversion metrics. Required Qualifications * 0-3 years of sales or customer-facing experience (phone/online experience preferred). * Excellent communication and interpersonal skills. * Self-motivated, able to manage pipeline independently, and goal-oriented. * Empathetic approach for patients struggling with chronic headaches/migraines. * Comfortable with technology: CRM systems, phone software, and video conferencing. * Ability to work in-person at the Colorado Springs office. Preferred Qualifications: * Experience in appointment-setting roles. Compensation & Pay Structure * Base pay with monthly commission Commission * Tiers commission on number of appointments booked and show rate. * Additional 3-5% commission on sales. Why This Role Is Exciting * You are empowered to directly grow your own income through lead generation and patient conversion. * You have a clear roadmap to higher earnings with commission and bonuses. * Work with a patient-focused clinic making a tangible impact on people's lives. * Small business looking to scale - room for growth in status/position How to Apply * Submit a resume and cover letter highlighting sales experience and ability to manage leads and conversions. * Include examples of past achievements in phone/online sales or customer conversion. Job Type: Full-time Pay: $55,000.00 - $112,000.00 per year Benefits: * Paid time off Work Location: In person