Now Hiring - Pharma Source Direct, Inc - Professional Services Pharmaceutical Account Manager in Englewood, CO

Full description of the position

Position Title: Pharmaceutical Account Manager Reports To: Director of Sales and Marketing Function: Sales Location: Denver, Colorado FLSA Status: Non-Exempt Employment Type: Full Time Employee Position Summary: Under general supervision of the Director of Sales and Marketing the Pharmaceutical Account Manager (PAM) drives business by selling pharmaceutical products to pharmacies via phone. The PAM employs and executes a variety of sales techniques and campaigns, all while providing superior customer service. The PAM works with existing customers, along with building new accounts, as they work towards becoming the preferred source for all the customers' pharmaceutical needs. Primary Duties and Responsibilities: * Contributes to the development of a shared vision for Pharma Source Direct presence in the Compounding market to help meet or exceed the segments' financial goals and objectives. * Conducts outbound sales calls to targeted groups of customers with the objective(s) of new account acquisition, existing account expansion and existing account retention. * Solicits competitive intelligence information from customers. * Creates and maintains a positive image of the Company by building positive business relationships with internal and external customers, business partners, and employees. * Develop detailed account plans for key Compounding accounts including high potential product categories, sales growth and profitability projections, sales activity plans, targeted promotions, cross-functional support requirements, etc. * Remains knowledgeable on changes in the Compounding Market; evaluates industry and business trends for potential impact on the organization; develops sales strategies to leverage market opportunities and utilizes research to determine feasibility; explores new sales opportunities by analyzing competitive information and establishing courses of action to obtain new business. * Other duties as assigned. Competencies: To perform the job successfully, an individual should demonstrate the following competencies: * Adaptability: Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events. * Analytical: Collects and researches data; uses intuition and experience to complement data. * Attendance / Punctuality: Is consistently at work and on time; arrives for meetings and appointments on time. * Business Acumen: Understands business implications of decisions; displays orientation to profitability; demonstrates knowledge of market and competition; aligns work with strategic goals. * Customer Service: Manages difficult customer situations; responds promptly to customer needs; solicits internal and external customer feedback to improve service; responds to requests for service and assistance; meets commitments. * Dependability: Responds to management direction; takes responsibility for own actions; keeps commitments; completes tasks on time or notifies appropriate person with an alternate plan. * Ethics / Professionalism: Approaches others in a tactful manner; reacts well under pressure; works with integrity; inspires the trust of others; upholds organizational values; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions. * Interpersonal: Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things. * Judgment: Exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process. * Motivation: Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; takes calculated risks to accomplish goals. * Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings. * Organizational Support: Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values. * Problem Solving / Innovation: Meets challenges with resourcefulness; identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative and innovative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics. * Quality: Looks for ways to improve and promote quality; applies feedback to improve performance; demonstrates accuracy and thoroughness; monitors own work to ensure quality. * Quantity: Meets productivity standards; strives to increase productivity. * Team Work: Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed; recognizes accomplishments of other team members. * Written Communication: Writes clearly and informatively; edits work for spelling and grammar; presents numerical data effectively. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Experience and Educational Requirements: Ability to work in a fast-paced, team environment and manage multiple tasks. Requires broad training in fields such as business administration, accounting, sales, marketing, computer sciences or similar vocations generally obtained through completion of a two (2) or four (4) year degree program; or an equivalent combination of education and experience. Experience in the healthcare, compounding pharmacy, and/or pharmaceutical industries are preferred but not required. * Language Ability: Ability to demonstrate articulate and courteous phone manner, strong customer service, selling and negotiation skills. Ability to handle and execute difficult conversations professionally with customers and associates. Ability to write and effectively present information and respond to questions from groups of managers, clients, customers, and the general public. * Math Ability: Ability to work with and apply mathematical concepts such fractions, percentages, ratios, and proportions to practical situations. * Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions and decisions. Ability to demonstrate strong organizational skills and attention to detail. * Computer Skills: To perform this job successfully, an individual should be proficient in the Microsoft Office suite of applications including Word, Excel, PowerPoint and Outlook and with Internet Explorer. Knowledge of Company's proprietary FACTS and CRM systems is preferable. Work Environment: The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: The noise level in the work environment is generally moderate. Physical & Mental Requirements: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: * Sedentary physical activity requiring reaching, sifting, lifting, finger dexterity, grasping, feeling, repetitive motions, talking and hearing. * Visual requirement is for close vision, distance vision, peripheral vision and ability to adjust focus. * 80% or more time is spent looking directly at a computer. * Associate is occasionally required to stand, walk (or otherwise be mobile). * Ability to deal with stressful situations as they arise. * Ability to travel as needed/recommended by management (approximately 5% of the time). Pharma Source Direct, Inc. offers exciting opportunities for personal and professional growth. We provide an open environment which supports and encourages you to develop your skills and talents. There is a tremendous opportunity for advancement as the company grows. This position has a compensation range starting at $55,000 annually with bonus potential. Pharma Source also offers its associates competitive wages, paid medical benefits, optional vision and dental benefits, matched 401k, and a generous paid time off program. You may apply for this opportunity by replying to this post. Job Type: Full-time Pay: $55,000.00 - $60,000.00 per year Benefits: * 401(k) * 401(k) matching * Health insurance * Paid time off * Relocation assistance Work Location: In person