Now Hiring - RMC Events - Account Manager in Richmond, VA

Full description of the position

Position Summary RMC Events seeks qualified candidates to join its leadership team as Account Managers in the Charlottesville and Richmond markets. The Account Manager oversees all aspects of operations within their assigned client portfolio. Responsibilities include cultivating and maintaining long- term client relationships, identifying and pursuing new business opportunities, and ensuring high standards of client service. The position also requires excellence in personnel management, including leading diverse teams of part-time staff. Success in this role is dependent upon sound judgment, effective decision- making in both routine and emergency situations, and the ability to remain poised and confident under pressure. Essential attributes include strong preparation, attention to detail, multitasking ability, a tireless work ethic, and a team-first approach. Flexibility in scheduling is required, as events frequently occur during evenings, weekends, and holidays. Occasional travel within the Commonwealth of Virginia is also required. Essential Position Functions * Serve as the primary contact for assigned clients, building strong relationships and ensuring client needs are consistently met. * Lead pre-event planning, including staffing, logistics, timelines, briefings, and equipment coordination. * Oversee on-site event operations as RMC Events' lead representative, ensuring service excellence for clients, guests, and staff. * Provide clear, timely communication to part-time staff regarding schedules, directions, attire, and expectations; respond promptly to inquiries. Key Personal Characteristic Requirements * Demonstrated commitment to organizational culture, mission, and values. * Strong leadership skills, calm under pressure, and a collaborative, team-first mindset. * Exceptional communication abilities, both written and verbal, across all levels of the organization. * Flexible, detail-oriented, and capable of anticipating needs, resolving issues, and managing multiple priorities. * Self-motivated with the ability to work independently, while recognizing when to seek assistance. Core Qualifications * Relevant education and industry experience preferred; supervisory experience strongly valued. * Proven ability to maintain confidentiality required. * Proficiency in Microsoft Office required; advanced computer skills preferred. * Ability to lift and/or move up to 100 pounds preferred. * Availability to work irregular hours, including nights, weekends, and holidays, in indoor/outdoor and all-weather environments required. * Physical ability to navigate large venues and remain on foot for extended periods required. * Willingness to relocate within the hiring region required. Why RMC Events? Joining RMC Events means being part of a dynamic and rewarding work environment with a focus on 'Good People First.' Here's why you should consider becoming an Account Manager with us: * Opportunities for Career Growth: * We are committed to providing a platform for your professional progression within the organization. Your success is our priority, and we offer avenues for career growth. * Professional Development: * RMC Events values continuous learning and development. You'll have access to a range of professional development opportunities, including in-house and online training opportunities. * Diverse and Inclusive Culture: * We pride ourselves on maintaining a diverse and inclusive work environment that values every employee. Your unique perspectives and contributions are essential to our success. * Collaborative and Supportive Team Culture: * At RMC Events, we foster a collaborative and supportive team culture. You'll work alongside dedicated professionals who share a commitment to excellence and a 'team first' approach. Apply now for growth opportunities, professional development, and a chance to make a meaningful impact in a diverse and inclusive work environment. Success is 'Built Upon Good People First.'' RMC Events is an equal-opportunity employer and embraces diversity in our workforce. We encourage candidates from all backgrounds to apply. We are committed to creating an inclusive and welcoming workplace for all employees. We look forward to reviewing your application and potentially welcoming you to our team! DCJS (Department of Criminal Justice Services) Licensed 11-3291 & 88-1317 Job Type: Full-time Pay: $52,000.00 - $57,000.00 per year Benefits: * Dental insurance * Health insurance * Paid time off Work Location: In person