Now Hiring - Mark Ficken Collision Center - BDC/Call Center Service Professional Needed in Charlotte, NC

Full description of the position

BDC/Call Center Service Professional Needed - $18.00 an hour plus commissions This is a great opportunity to join a winning team that will reward you for your passion about Customer Service! Please review the entire employment ad prior to submitting your resume and include a cover letter or paragraph explaining why you believe you are the ideal candidate for this position. We are a successful automotive group looking for dynamic, energetic, career oriented professionals who are masters of influence and love working the telephone. We offer: * $18.00 an hour plus great commission plan. * Great company benefits, including medical, dental, 401(k) and paid vacations. * A clearly defined career path designed for personal and professional growth * The opportunity to work with successful and passionate people in an exciting yet relaxed atmosphere * This position involves making inbound and outbound calls. No cold calling! Requirements: * Proven telephone customer service experience (minimum 1 - 3 years) * Demonstrate excellent phone and verbal communication skills * Past experience with heavy inbound and outbound calls (no cold calling required) * A highly professional approach and appearance * MUST speak clearly and have a pleasant phone manner * A demonstrated dedication to customer service * The ability to instantly build rapport with clients * Being organized, self-disciplined and a quick learner * Bilingual a plus but not required * Must be able to work a flexible schedule with some weekends (40 hours per week) *Please email your resume today with at least one paragraph that explains in detail, why you would be the ideal candidate for this position! Without the paragraph, the resume will not be considered. You must be able to pass a background check and drug screening. We are an equal opportunity employer. We look forward to speaking with you! Job Type: Full-time Pay: From $18.00 per hour Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee discount * Flexible spending account * Health insurance * Paid time off * Referral program * Retirement plan * Vision insurance Experience: * Customer service: 1 year (Preferred) Work Location: In person