Now Hiring - Neighborhood Partnership Housing Services Inc - Professional Services Manufactured Housing Sales & Outreach Associate in Rancho Cucamonga, CA

Full description of the position

SUMMARY: Neighborhood Partnership Housing Services (NPHS) is a community development organization with a mission to build equitable communities by creating innovative housing and economic solutions that advance the well-being of people, the vitality of neighborhoods, the creation of jobs, and the sustainability of the environment. We further our mission by applying a holistic approach to community and economic development by methodically engineering innovative programs, products, services, and social enterprises that are customer-centric and interconnected to successfully create meaningful impact and transformational change in our communities. NPHS' seeks an innovative and adaptable Manufactured Housing Sales & Outreach Associate to join our team of entrepreneurs and innovators. Our ideal candidate is flexible, entrepreneurial, and technology-minded, with experience in affordable housing development. Position Overview: Under the direction of the Chief Business Officer, the Manufactured Housing Sales & Outreach Associate is responsible for the sale of manufactured housing units. This position is responsible for growing our pipeline of high-quality, affordable, and sustainable, affordable housing stock including single-family, multifamily and accessory dwelling units. Responsibilities: * Oversee day-to-day operations to ensure efficiency and effectiveness in all processes. * Develop and implement operational policies and procedures to improve productivity and quality. * Develop, analyze and manage key performance indicators (KPIs) to track progress and ensure alignment with business objectives. * Manage budgets, forecasts, and financial objectives to ensure cost-effectiveness. * Ensure compliance with all relevant regulations and industry standards. * Coordinate with different departments to ensure seamless operations and resolve any issues that arise. * Identify opportunities for process improvements and implement innovative solutions. * Conduct regular sales meetings and training sessions to enhance the skills and performance of the sales team. * Sell a variety of manufactured housing units to potential buyers, meeting or exceeding sales targets. * Develop and execute sales strategies to drive revenue growth and market expansion. * Provide detailed product presentations and tours of manufactured homes. * Assist customers through the entire sales process, from initial inquiry to closing the sale. * Attend and represent the company at community events, trade shows, and other relevant events to promote manufactured homes. * Build and maintain relationships with local developers, real estate agents, community organizations, and other potential referral sources. * Respond promptly to inquiries from potential customers, providing excellent customer service. * Follow up with leads and maintain a robust pipeline of potential buyers. * Work closely with customers to understand their needs and preferences, offering tailored solutions. * Conduct follow-ups after sales to ensure customer satisfaction and encourage referrals. * Build and maintain relationships with developers of all sizes. * Locate and build relationships with owners of mobile-home parks to identify empty-spaces and/or provide home replacements. * Maintain accurate records of sales activities, vendor relationships, customer interactions, and transactions. * Ensure compliance with all company policies and legal requirements. * Stay informed about industry trends, competitor activities, and market conditions. Required Qualifications: * Proven experience in sales, preferably in the manufactured housing or real estate industry. * Strong outreach skills with experience in community engagement and relationship-building. * Excellent communication, negotiation, and interpersonal skills. * Self-motivated with a strong drive to achieve and exceed sales targets. * Ability to work independently and as part of a team. * Proficient in using CRM software and project management software. * Must obtain a California Manufactured Dealer License within 6 months of employment. * Valid driver's license and reliable transportation. Education Requirements: A creative person with a Bachelor's degree from an accredited college or university in Public or Business Administration, Marketing, Real Estate, Communications or a closely related field is required. Work Schedule: Forty hours; Monday - Friday 8:00 a.m. - 5:00 p.m. Evening and weekend work may be required to complete projects and attend meetings. Compensation: Annual base salary range: $67,000 - $75,000 commensurate with experience. NPHS offers comprehensive health benefits and an 8% employer retirement plan match to support our employees' financial well-being and security. Job Type: Full-time Pay: $67,000.00 - $75,000.00 per year Benefits: * Dental insurance * Health insurance * Paid time off * Vision insurance Experience: * Sales: 3 years (Preferred) Language: * Spanish (Preferred) Work Location: In person