Now Hiring - Neighborhood Partnership Housing Services Inc - Manufactured Housing Sales & Outreach Associate in Rancho Cucamonga, CA

Full description of the position

SUMMARY: Neighborhood Partnership Housing Services (NPHS) is a community development organization with a mission to build equitable communities by creating innovative housing and economic solutions that advance the well-being of people, the vitality of neighborhoods, the creation of jobs, and the sustainability of the environment. We further our mission by applying a holistic approach to community and economic development by methodically engineering innovative programs, products, services, and social enterprises that are customer-centric and interconnected to successfully create meaningful impact and transformational change in our communities. NPHS' seeks an innovative and adaptable Manufactured Housing Sales & Outreach Associate to join our team of entrepreneurs and innovators. Our ideal candidate is flexible, entrepreneurial, and technology-minded, with experience in affordable housing development. Position

Overview

: Under the direction of the Chief Business Officer, the Manufactured Housing Sales & Outreach Associate is responsible for the sale of manufactured housing units. This position is responsible for growing our pipeline of high-quality, affordable, and sustainable, affordable housing stock including single-family, multifamily and accessory dwelling units.

Responsibilities

:

• Oversee day-to-day operations to ensure efficiency and effectiveness in all processes.
• Develop and implement operational policies and procedures to improve productivity and quality.
• Develop, analyze and manage key performance indicators (KPIs) to track progress and ensure alignment with business objectives.
• Manage budgets, forecasts, and financial objectives to ensure cost-effectiveness.
• Ensure compliance with all relevant regulations and industry standards.
• Coordinate with different departments to ensure seamless operations and resolve any issues that arise.
• Identify opportunities for process improvements and implement innovative solutions.
• Conduct regular sales meetings and training sessions to enhance the skills and performance of the sales team.
• Sell a variety of manufactured housing units to potential buyers, meeting or exceeding sales targets.
• Develop and execute sales strategies to drive revenue growth and market expansion.
• Provide detailed product presentations and tours of manufactured homes.
• Assist customers through the entire sales process, from initial inquiry to closing the sale.
• Attend and represent the company at community events, trade shows, and other relevant events to promote manufactured homes.
• Build and maintain relationships with local developers, real estate agents, community organizations, and other potential referral sources.
• Respond promptly to inquiries from potential customers, providing excellent customer service.
• Follow up with leads and maintain a robust pipeline of potential buyers.
• Work closely with customers to understand their needs and preferences, offering tailored solutions.
• Conduct follow-ups after sales to ensure customer satisfaction and encourage referrals.
• Build and maintain relationships with developers of all sizes.
• Locate and build relationships with owners of mobile-home parks to identify empty-spaces and/or provide home replacements.
• Maintain accurate records of sales activities, vendor relationships, customer interactions, and transactions.
• Ensure compliance with all company policies and legal requirements.
• Stay informed about industry trends, competitor activities, and market conditions.

Required Qualifications

:

• Proven experience in sales, preferably in the manufactured housing or real estate industry.
• Strong outreach skills with experience in community engagement and relationship-building.
• Excellent communication, negotiation, and interpersonal skills.
• Self-motivated with a strong drive to achieve and exceed sales targets.
• Ability to work independently and as part of a team.
• Proficient in using CRM software and project management software.
• Must obtain a California Manufactured Dealer License within 6 months of employment.
• Valid driver's license and reliable transportation. Education

Requirements

: A creative person with a Bachelor's degree from an accredited college or university in Public or Business Administration, Marketing, Real Estate, Communications or a closely related field is required. Work Schedule: Forty hours; Monday - Friday 8:00 a.m. - 5:00 p.m. Evening and weekend work may be required to complete projects and attend meetings.

Compensation

: Annual base salary range: $67,000 - $75,000 commensurate with experience. NPHS offers comprehensive health benefits and an 8% employer retirement plan match to support our employees' financial well-being and security. Job Type: Full-time Pay: $67,000.00 - $75,000.00 per year

Benefits

:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance Experience:
• Sales: 3 years (Preferred) Language:
• Spanish (Preferred) Work Location: In person