Now Hiring - State Farm Mutual Automobile Insurance Company - Customer Relations Representative - State Farm Agent Team Member in Saraland, AL

Full description of the position

Benefits: * Competitive salary * Dental insurance * Free food & snacks * Health insurance * Paid time off * Signing bonus * Training & development * Vision insurance ROLE DESCRIPTION: As a Customer Relations Representative with Laurel Flowers State Farm, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: * Establish customer relationships and follow up with customers as needed. * Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification. * Use a customer-focused, needs-based review process to educate customers about insurance options. * Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business. QUALIFICATIONS: * Dedicated to customer service * Able to effectively relate to a customer, answer their questions, and anticipate their needs. * Excellent communication skills to assist customers and coordinate with other agency team members * Proactive in problem-solving BENEFITS: * $1000 Sign On Bonus Available When Licensed * Paid time off (holidays and personal/sick days) * Retirement Benefits * Salary plus commission/bonus * Health benefits * Growth potential/opportunities for advancement within my agency * Active Community Involvement The first step in the process is to complete two assessments, the CTS Sales Profile and the Learning Style Survey. The information derived from these assessments is important, and it will be used in our decision process. You will get the best results if you follow the instructions closely and answer the questions honestly. Also, complete them at a time when you are rested, not distracted, and can finish without interruption. These assessments will take you approximately 40-60 minutes to complete. Use this link to begin: [please apply online] Please complete these assessments as soon as possible within the next 48 hours.