Now Hiring - White Hall Flooring Service LLC - Professional Services Retail Sales & Showroom Consultant (Flooring) in Charlotte, NC

Full description of the position

Hall's Flooring Charlotte, NC Retail Sales & Showroom Consultant (Flooring) Help Clients Choose the Right Floors, and Make Sure Nothing Falls Through the Cracks. Hall's Flooring has been the home of quality floor coverings in Charlotte since 1947. We're a third-generation, family-owned showroom with a huge selection of carpet, hardwoods, hard surface flooring, and custom rugs, backed by professional installers and a team that takes pride in doing things the right way. We're hiring a client-facing Retail Sales & Showroom Consultant who's conscientious, proactive, and excellent at follow-up. Sales experience is helpful, but not required - we'll train the right person. What matters most is that you're organized, personable, and you genuinely like helping people make decisions they feel good about. The Role This is a relationship-based retail sales role in our showroom. You'll greet clients, ask the right questions, guide them through product options, and coordinate next steps, especially follow-ups, measurements, quotes, and check- ins. You'll also work closely with designers and our internal team to keep the client experience smooth from first visit to installation. Key Responsibilities * Welcome clients in the showroom and learn what they're trying to achieve (style, budget, timeline, durability, pets/kids, etc.) * Recommend flooring and rug options that match the client's needs and space * Track and follow up on every lead-calls, emails, quotes, samples, appointments, and next steps * Coordinate measures, quotes, and installation scheduling with the internal team * Occasionally visit houses to measure floors and consult with clients * Work collaboratively with designers and installers to ensure a seamless experience * Maintain organized notes and updates in a simple tracking system/CRM * Help keep the showroom presentable, stocked, and ready for clients * Support services like design consultation, custom area rugs, carpet binding, re-stretch, and old flooring removal/recycling (as needed) Who We're Looking For * Highly conscientious: you don't let leads go cold and you finish what you start * Friendly and confident with people-comfortable building rapport quickly * Strong follow-up habits (you enjoy closing loops and keeping clients updated) * Organized and detail-oriented: you can manage multiple clients and timelines at once * Proactive communicator-calls people back, confirms details, and prevents surprises * Comfortable working in a designer-forward environment where teamwork and client experience matter * Willing to work some Saturdays as required in retail * Flooring/interiors experience is a plus, but not required * A valid driver's licence and reliable mode of transport is essential Compensation & Growth * 45,000 - 50,000 USD + highly competitive bonuses * Fully paid insurance (after 90 days) * Matching 401K (after 1 year) * Paid Time Off * Training on flooring products, consultations, and our sales process * Long-term growth with a stable, well-known Charlotte business that's been serving the community for 75+ years If you're great with people and even better with follow-through, this is a role where you can build a real career-while helping clients love their homes. Apply today.