Now Hiring - Creative Office Environments - Audio Visual Strategic Account Manager in Ashland, VA

Full description of the position

Strategic Account Manager - Audio/Visual Sales (Hunter Role) We are seeking a driven, strategic, and results-oriented Strategic Account Manager to join our CTG Team. This role is ideal for a natural hunter with a proven track record of winning new business, cultivating strong client relationships, and delivering tailored A/V solutions in fast-paced, commercial or institutional environments. In this high-impact, client-facing role, you will lead the full sales cycle--from prospecting to close--while championing client success, developing early-stage ideas into concrete project opportunities, and aligning internal resources to deliver exceptional outcomes.

Key Responsibilities

: Business Development & Sales

• Proactively identify and pursue new A/V sales opportunities across corporate, education, government and Education.
• Lead outreach efforts--cold calling, networking, and referrals--to fill the pipeline.
• Deliver tailored sales presentations and product demos based on client-specific needs and technical requirements.
• Develop thought starters and early concept proposals to initiate client discussions and accelerate buying cycles.
• Prepare and refine preliminary system design and budget exercises to help clients visualize investment levels and project scope.
• Respond to RFPs and proposals in partnership with internal engineering, design, and estimating teams.
• Meet and exceed individual sales targets and territory growth expectations. Account & Client Management
• Serve as the trusted primary point of contact for clients, from first engagement through post-installation follow-up.
• Champion client projects internally--ensuring priorities are clearly communicated, timelines are respected, and solutions exceed expectations.
• Develop and maintain strong relationships with decision-makers, influencers, and stakeholders at all levels.
• Support clients in navigating the full project lifecycle, including discovery, design coordination, procurement, and delivery.
• Conduct regular client check-ins and satisfaction assessments; identify opportunities for future phases or system upgrades. Project & Internal Coordination
• Partner with internal teams (design, project management, procurement, technical services) to ensure deliverables align with client expectations and project requirements.
• Ensure a smooth handoff between sales and implementation teams with clear documentation of client needs, timelines, and scope.
• Oversee early-stage planning activities including site walks, solution discovery, and budget alignment.
• Track project milestones and provide updates to clients and internal stakeholders as needed. Sales Operations & Strategy
• Maintain accurate records in CRM systems including opportunity status, client contacts, and forecast details.
• Analyze sales performance and win/loss trends to improve future approach.
• Stay current on industry trends, competitor offerings, and new technologies to support thought leadership and client conversations.
• Collaborate with leadership to inform go-to-market strategies and territory planning.

Qualifications

:

• 5+ years of B2B sales experience, with a strong preference for A/V, systems integration, or technology-driven solutions.
• Proven hunter mindset with a strong ability to open new doors and close complex deals.
• Track record of managing client relationships through long sales cycles with multiple stakeholders.
• Familiarity with commercial A/V products, integration approaches, and solution development.
• Excellent communication, relationship-building, and presentation skills.
• Proficiency in Microsoft Office and CRM platforms (e.g., Salesforce, HubSpot).
• Able to travel as needed to client sites and company locations. ( Norfolk, Charlottesville)
• Self-motivated with a collaborative spirit, and ability to thrive in a team-oriented culture.
• Aligned with our company values: Creativity, Trust, Relationships, Ownership, and Results. We are authentic. We deliver excellence and make a meaningful difference Please apply if you are interested and have a majority of the requisite credentials. Creative is an EEO/AA/VEVRAA Employer