Now Hiring - AC Pro - Counter Sales in Rancho Cucamonga, CA

Full description of the position

Job Title : Counter Sales Associate Type: Full Time/Non-Exempt Reports to: Branch Manager Type of Role : On-site Responsibilities: * Delivers premier, front line customer service by greeting, providing information, answering questions and/or offering assistance to customers, vendors and general public. * Responds to and provides customers with timely and accurate information regarding products and their applications. * Initiates customer sales orders and receives and processes warranties and credit returns. * Determines product required by customer and suggests alternatives and/or additional items related to customer orders. * Selects appropriate product from stock if needed. * Follow up on billing issues, received payment and obtain credit information. * Maintains, manages and updates all customer related database systems in a timely, accurate manner. * Maintains counter displays in an orderly and attractive manner. * Assist with and help resolve customer complaints. * Develops, builds and expands customer base through providing quality customer service. * Facilitates promotional activities to enhance branch sales. * Observes and recommends changes that could provide a better experience for customers. * Keep abreast of new information and industry standards by attending product and sales training workshops. * Ensures standards set forth by the company are maintained at all times. * Special projects as assigned by management. Skill Requirements: * Excellent verbal and written communication skills that demonstrate ability to provide clear and concision information and provide excellent customer service. * Good computer proficiency. * Maintain a positive and professional demeanor as a trusted AC Pro represenative. * Organizational skills; able to plan time and work effort effectively with attention to details. * Analytical and problem solving skills; able to identify critical situations and use good judgment to respond in a timely manner. *Education and/or Experience Requirements*: * High School Diploma or GED * Have product and application knowledge of HVAC products. *Physical Requirements: * Ability to stand on two feet, walk, twist, bend, reach, stoop, kneel, and crouch for extended periods (up to 8 hours or more a day). * Must be able to consistently lift up to 50 lbs. Anything over 50 lbs. requires assistance. * Ability to use both arms and hands fully for tasks such as reaching, feeling, grasping, gripping, carrying, pushing, and pulling. * Must be able to work in various warehouse conditions, including cold, heat, wind, dust, wet environments, and noisy surroundings * Ability to pass a Pre-Employment drug and physical screen __As a member of our team, you will enjoy: * Medical: HMO & PPO options * Dental: HMO & PPO In-Network * Vision Plan * Company-Paid Life Insurance * Health Flex Spending Account (FSA) * 401(k) Retirement Plan * Weekly pay periods (every Friday) * Employee Assistance Program (EAP) * Vacation & Sick Pay * Paid Holidays * Veteran's day off with pay for associates who served in the military * Career Advancement and Development Opportunities. Schedule: Morning shift Pay Range: Starting at $24.00- $28.00 per hour (DOE) All candidates are required to pass a pre-employment drug screen following an offer of employment, as well as provide documentation of eligibility to work in the U.S. Equal Opportunity Employer / Veterans encouraged to apply