Now Hiring - JKC Automotive Group - Sales BDC in Eugene, OR

Full description of the position

Automotive Call Center/Business Development CenterJob Description Are you a proactive communicator with a passion for sales and customer service? Kiefer Mazda is seeking an experienced Sales BDC Representative to join our team. We pride ourselves on providing top-notch service and creating exceptional experiences for our customers. Responsibilities: * Engage with customers via phone, email, and chat to understand their needs and schedule appointments for test drives and vehicle purchases. * Follow up with leads promptly and efficiently, maintaining a high level of professionalism and customer service at all times. * Utilize CRM software to manage and track customer interactions, ensuring all leads are properly documented and followed up on. * Collaborate with our sales team to provide seamless support throughout the sales process, from initial contact to vehicle delivery. * Stay informed about our products, promotions, and industry trends to effectively communicate with customers and address their inquiries. Requirements: * Previous experience in automotive sales, BDC, or customer service roles preferred. * Strong phone etiquette. * Strong communication skills with the ability to build rapport and establish trust with customers. * Excellent organizational skills and attention to detail to manage multiple leads and follow-up tasks. * Flexibility to work evenings and weekends as needed to accommodate customer schedules. Benefits: * Paid time off (PTO) for vacation, personal, and sick days. * Matching contribution to your 401K retirement savings plan. * Employee discount on vehicle purchases, servicing, and parts. * Medical, dental, and vision insurance coverage for you and your eligible dependents. * Life insurance for added peace of mind. * Certified DailyPay partner. * Employee Assistance Program. If you're a motivated individual with a passion for sales and customer service, we want to hear from you! Join our team at Kiefer Mazda and be part of a winning culture dedicated to exceeding customer expectations.