Now Hiring - Son's Automotive Group - Automotive Call Center Representative in McDonough, GA

Full description of the position

Automotive BDC Associate * SONS Auto Group* is looking for an Internet Sales Associate for our busy call center. We treat each customer's needs with concern and have a loyal customer base. SONS Auto Group has achieved tremendous growth over the past few years. If you are ready to make a positive change in your life and want to be considered for this exciting position, apply immediately! All applications will be kept in strict confidence. * What We Offer: * Employee & Family purchase program * Medical and Dental Insurance * 401(k) * Paid Vacation * A fair and safe family-run business environment * Responsibilities: * Answer customer calls and establish follows-up with service appointments * Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates * Provide customers with initial product information & direct them to the appropriate dealership resources * Present initial financing options based on customer needs * Follow up with leads that are not ready to make an appointment or no-show * Participate in team & process development sessions - keeping positive relationships with teammates, sales teams and dealership management * Utilize CRM tracking system daily Qualifications: * At least one previous role based in strong customer service experience * Team player attitude * Prompt and courteous * Enthusiastic personality * Must have strong computer skills * Willing to submit to a pre-employment background check & drug screen SAGCS104