Now Hiring - Connor Gallagher OneSource - Commercial Lines Account Manager in Lisle, IL

Full description of the position

Connor & Gallagher OneSource is currently seeking an experienced Commercial Lines Account Manager to join our growing team! If you're someone who takes pride in staying informed of industry trends, is passionate about delivering exceptional client service in commercial insurance and thrives in a fast-paced, relationship-driven environment where your expertise truly makes a difference and are able to work in a hybrid capacity at our office in Lisle, IL (without relocation) - then this opportunity is for you! Position Summary The Commercial Lines Account Manage r is responsible for managing and servicing a designated book of business for commercial insurance clients and requires a strong understanding of commercial insurance coverages, carrier guidelines, and risk management principles. The account manager will serve as a main point of contact for clients, providing expert guidance, policy support, and proactive communication to ensure satisfaction and retention. Working closely with producers, this individual will design and implement customized service plans that align with the unique needs of each client and play a crucial role in guiding clients through their insurance options while maintaining accurate and up-to-date client information within the agency management system. Key Responsibilities: * Build and maintain personalized relationships with clients through phone, email and in-person meetings. * Work closely to effectively manage and oversee the renewal process using established workflows. * Engage with current clients to understand exposures, coverages, and needs. * Prepare and submit comprehensive submission packages to underwriters, adhering to guidelines. * Evaluate coverage, terms and conditions, and pricing of quotes received from underwriters. * Compare quote options from multiple carriers and present coverage comparisons as needed. * Support clients by managing the creation of proposals, program summaries, options, and service plans in making informed insurance program decisions. * Attend insurance carrier meetings and events as appropriate, build positive relationships and remain proactive of carrier products and underwriting approaches. * Accurately maintain complete client files through clear documentation such as policy information, activities, attachments, and correspondence. * Participate in ongoing scheduled meetings with the service team to discuss accounts, renewals, service needs, and other relevant topics. * Provide effective communications with Producers and Client Service Representatives Experience & Requirements: * 5+ years of Account Manager experience handling Middle Market Accounts within an insurance brokerage or comparable. * Highly organized with a strong attention to detail and focus on accuracy in all aspects of work. * Demonstrates exceptional customer service, teamwork, communication, and interpersonal skills. * Current Illinois Producer's License related to Casualty, Property and Fire * BS/BA in Business, Insurance, or a related field preferred. * Proficient in Microsoft Office Suite. * Experience working with Applied Epic is beneficial (not required) Compensation and Benefits: We are pleased to offer a competitive salary of $85,000 alongside a comprehensive benefits package designed to support you both personally and professionally. Here's what you can look forward to: * Unlimited Paid Time Off, 401(k) with Employer Match after just 90 days and Comprehensive Medical, Dental, Vision, Life Insurance, Short Term and Long-Term Disability coverage with enrollment opportunity the 1st of month after date of hire along with the optional employee coverage of Pet Benefits and Identity Protection for you and your family members. * This is a hybrid position located at our office in Lisle, IL. Why you should consider joining CGO: * We are dedicated to being a trusted partner and deliver exceptional service and innovative solutions to our clients through well-honed business relationships. * You will have the opportunity to work with colleagues who take pride in making a meaningful impact while always valuing the foundational values of our organization. * CGO has been recognized as one of the Best Companies to Work for in Insurance for several years and has a proven industry reputation for putting people first. Job Type: Full-time Pay: $85,000.00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Disability insurance * Flexible schedule * Health insurance * Paid time off * Parental leave * Vision insurance Application Question(s): * Do you have experience working with Applied Epic? Experience: * Insurance Brokerage Account Management: 5 years (Preferred) License/Certification: * Illinois Producer's License: Casualty, Property and Fire (Preferred) Work Location: Hybrid remote in Lisle, IL 60532