Now Hiring - Hiregy - Inbound Customer Service Representative ($63k+) in Kansas City, KS

Full description of the position

#IND123 Ready for a fresh start? Join a trusted and recognized industry leader. We provide paid training and a clear path to earning $63,000 your first year --with uncapped potential for top performers. Start with $19.36/hr base pay plus monthly commissions in entry-level insurance sales. Help inbound callers navigate plans and choose what fits their needs. Title: Inbound Sales Consultant Start date : February 9, 2026 for Non Licensed, For Property & Casualty Lic. start date is Feb 21st Location: Kansas City, Kansas 66111 This position is hybrid, (3) days onsite required weekly after training Pay: $63,000 average yearly earnings (uncapped earnings) Top performers earn $100,000+ yearly Base starting at $19.36 per hour * Type: Direct hire * Schedule:* Will be assigned a (40) hour work week after training, must be open to department hours M-F or Tues-Sat, 7:00am - 9:00pm CST /Saturday hours 8am-4:30pm CST Training schedule: M-F, 9:30am - 6:00pm CST for approx. 9 weeks * Career outlook:* Earn 6-figures! 401k with 4%. Match, HAS, medical, dental, vision, tuition reimbursement with approval, commuter benefits, recognition programs, community activities, parental leave, and more! Room to grow into senior roles, retention, leadership, and other roles. * Job description * Sell insurance products to inbound callers by collecting customer information, generating quotes, and binding policies; occasionally perform outbound follow-up calls. * Lead Sources: Most inbound calls originate from customers responding to marketing campaigns indicating they qualify for an employer or affiliate discount and are seeking a quote. More challenging calls come from retail customers without any employer or affiliate relationship, which typically have lower conversion rates. * Deliver exceptional customer service by educating customers on coverage options and costs, ensuring they select the most appropriate plan. * Identify cross-sell and upsell opportunities by qualifying customers for additional products and services. * Navigate multiple computer systems efficiently while maintaining a seamless and professional interaction with customers. * Manage daily call volume , averaging 12 -15 calls per day, including inbound inquiries, outbound follow-ups, and post-sale policy processing. Candidates who do well in this role: Retail sales people, Car Salesmen, Call center sales, Insurance sales, someone very upbeat and motivated by commission. Requirements: * Must have (1)+ years of sales experience in retail, hospitality, other industries . * Must be able to pass the Property & Casualty (P&C) licensing exam. The company will sponsor and provide training for licensing, which must be completed within 90 days of hire. Additional trainings as required. * Backgrounds that typically excel in this role: Real estate, mortgage industry, door-to-door sales. * Must be tech savvy and adaptable, must be able to learn and navigate CRMs and multiple screens/software systems. * Must have professional verbal and written communication skills with strong sales acumen. * High school diploma or equivalent * Background check required * Education verification required