Now Hiring - International Carwash Association, Inc. - Professional Services Business Development Coordinator in Wheaton, IL

Full description of the position

Business Development Coordinator Department: Growth Unit Reports To: Business Development Manager Location: Wheaton, IL (Hybrid - 2 days in office) Position Summary The Business Development Coordinator supports the International Carwash Association's (ICA) top-line growth by driving qualified leads, nurturing relationships, and supporting the sales pipeline across ICA's events, subscription and training products. This position plays a key role in prospect engagement, managing HubSpot workflows, and maintaining accurate and timely data to enable higher-level sales managers to focus on strategic opportunities and revenue expansion. Key Responsibilities - P ipeline and Lead Management o Manage inbound and outbound leads within HubSpot, ensuring data accuracy and progression through the sales funnel. o Qualify leads through email, phone, and digital outreach, assessing needs and readiness for engagement by Business Development Managers. o Create and execute HubSpot sequences and workflows to nurture prospects and re-engage past customers. o Monitor lead activity, report on engagement trends, and provide recommendations for optimization. - Sales and Revenue Support o Partner with the Business Development Manager to advance prospects through the sales cycle, including proposal support and tracking deliverables. o Support ICA's media, advertising, and event sponsorship sales by preparing materials, coordinating client communication, and maintaining accurate contract and inventory records. o Conduct research on potential customers, markets, and industry trends to identify new business opportunities. o Assist in tracking and reporting on team sales performance, revenue progress, and lead conversion metrics. - CRM and Administrative Operations o Maintain the integrity of HubSpot data, ensuring accurate tagging, deal stages, and contact information. o Support system automations and contribute to improving CRM processes and reporting tools. o Coordinate with the marketing team to ensure lead-generation campaigns align with current business development priorities. o Provide general administrative and operational support for the Growth Unit. ICA Core Competencies - Accountability: Demonstrates ownership of assigned projects and ensures accurate, timely follow-through. - Communication: Effectively tailors communication for prospects and internal stakeholders; promotes transparency and collaboration. - Resilience: Handles multiple priorities calmly under pressure and adapts to changing business needs. - Problem Solving: Uses critical thinking and available tools to identify solutions and improve processes. - Development: Seeks feedback and proactively builds skills in sales and CRM management. - Teamwork: Collaborates effectively with the Growth Unit and across departments to achieve shared objectives. Qualifications - Bachelor's degree in business, Marketing, Communications, or related field. - 2-4 years of experience in sales support, business development, or marketing coordination (association or B2B preferred). - Proficiency in HubSpot, including the use of sequences, workflows, and reporting tools. - Excellent written and verbal communication skills with strong attention to detail. - Strong organizational, analytical, and time management abilities. - Proven ability to establish and maintain relationships. - Self-starter with a proactive approach to problem-solving and learning. - Occasional domestic travel (<5%). - Position requires work on the computer in a seated and/or standing position. Work Environment - Hybrid work model with in-office presence in Wheaton, IL. - Occasional travel required. Compensation and Benefits - Competitive salary + annual performance bonus - 401(k) with discretionary employer match - Fully paid individual & family medical premiums (BCBS PPO) + discretionary HSA contributions - Flexible vacation policy Job Type: Full-time Pay: $50,000.00 - $55,000.00 per year Benefits: * 401(k) * 401(k) matching * Cell phone reimbursement * Dental insurance * Disability insurance * Employee discount * Health insurance * Health savings account * Life insurance * Paid time off * Parental leave * Prescription drug insurance * Professional development assistance * Vision insurance Work Location: Hybrid remote in Wheaton, IL 60187