Now Hiring - Epic Hot Tubs & Swim Spas - Hot Tub Store and Sales Manager in Pineville, NC

Full description of the position

Job Overview We are looking for a hot tub store manager to be responsible for all sales job duties including managing sales associates at both of our Charlotte locations. Sales Associate duties and responsibilities range from generating leads to closing sales, provides leadership to the sales team, Motivates and encourages sales team to ensure quotas are met, Reviews and analyzes sales and operational records and reports; uses data to project sales, determine profitability and targets, and identify potential new markets. Sales associates work closely with customers to determine their needs, answer their questions about our products and recommend the right solutions. You should be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales associate, you should stay up-to- date with product features and maintain our store's visual appearance in high standards. Ultimately, the duties of a sales associate are to achieve excellent customer service, while consistently meeting the store's sales goals. Duties * Assess customers needs and provide assistance and information on product features * Welcome customers to the store and answer their queries * Follow and achieve department's sales goals on a monthly, quarterly and yearly basis * "Go the extra mile" to drive sales * Maintain in-stock and presentable condition assigned areas * Remain knowledgeable on products offered and discuss available options * Process POS (point of sale) purchases * Cross sell products * Team up with co-workers to ensure proper customer service * Comply with inventory control procedures * Suggest ways to improve sales (e.g. planning marketing activities, changing the store's design) Qualifications * Proven work experience as a Retail Sales associate, Sales representative or similar role * Basic understanding of sales principles and customer service practices * Proficiency in English * Basic Math skills * Working knowledge of customer and market dynamics and requirements * Track record of over-achieving sales quota * Hands-on experience with POS transactions * Familiarity with inventory procedures * Solid communication and interpersonal skills * A friendly and energetic personality with customer service focus * Ability to perform under pressure and address complaints in a timely manner * Availability to work flexible shifts Pay: $40,000.00 - $90,000.00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Paid time off * Vision insurance Application Question(s): * Are you available to work weekends? * Are you willing to travel between our Pineville and Cornelius locations? Ability to Commute: * Pineville, NC 28134 (Required) Work Location: In person