Now Hiring - Jones Networking Associates - Personal Lines Account Manager in Atlanta, GA

Full description of the position

Personal Lines Account Manager Atlanta, Georgia Jones Networking is recruiting for a Personal Lines Account Manager to join a growing insurance agency in Atlanta, Georgia. The ideal candidate will have experience managing a book of business. Experience with Applied Epic is advantageous. The Agency offers an amazing company culture, an attractive benefits plan and a heavy hybrid schedule. Personal Lines Account Manager Responsibilities: - Regarding new or renewal account activity; responsible for gathering applicable information for underwriting file, completing up-front underwriting to provide best placement of the risk, completing applications, if applicable, and updating internal management system (EPIC) with accurate data. - Review quotes for accuracy, ensuring agency standards, and preparing proposal summaries to clients at renewal with full summary review including suggestions on better/broader coverages available. - Responsible for making sure all coverages are bound as requested, setting up correct pay plans, sending out all binders, ID cards and Certificates as needed. - All general responsibilities associated with servicing a book of business: email, mail and telephone management of all accounts. - Process change requests and endorsements through carrier sites; ensuring accuracy of changes. - Maintain and process all accurate and timely account data, including policies, in the management system (EPIC). - Manage client interactions for new claims and process through carriers, recommending companies for mitigation, confirming claim is received and adjuster is assigned, handling any questions or follow up calls as needed from insured or adjuster. - Invoice agency billed policies at issuance, changes or cancellation. Process any refunds to clients in a timely manner. - Responsible for maintaining a minimum 93% retention rate on designated book of business. - Certificates of Insurance issued when needed or requested by clients, banks, etc. Personal Lines Account Manager Requirements: - Align with company values - Willingness to work effectively within a team - Desire to grow and learn - Organizational skills & Level 1 Excel - Experience in client services Personal Lines Account Manager Salary and Benefits: - Salary is commensurate with experience - Medical, Dental and Vision - 401K - PTO and paid holidays - Hybrid schedule (2 days in-office) Job Type: Permanent Pay: $65,625.00 - $90,140.00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Flexible schedule * Health insurance * Paid time off * Parental leave * Relocation assistance * Vision insurance * Work from home Work Location: Hybrid remote in Atlanta, GA 30328