Now Hiring - W3 Global, Inc. - Account Manager – Personal Lines Insurance in Wilmington, NC

Full description of the position

Full Job Description Our Client In-Office | Monday-Friday, 8:30 AM-5:00 PM Our Client is seeking a motivated and detail-oriented Account Manager to support personal lines clients. This role focuses on delivering exceptional customer service, managing existing policies, and assisting clients with coverage, billing, and policy changes. This is a great opportunity for someone with insurance or strong customer service experience who is looking for long-term career stability in a professional, supportive office environment. * In-office position only * Active Property & Casualty license required prior to start date (Offer may be extended prior to licensing; licensing assistance available) Responsibilities * Provide personalized insurance quotes and coverage options * Convert quotes into bound policies * Manage and service existing personal lines accounts * Review and update policies for accuracy and compliance * Assist clients with policy changes, billing inquiries, and claims reporting * Clearly explain coverage and recommendations to clients * Document all client interactions in the agency management system * Resolve service inquiries promptly and professionally Qualifications * Associate's or Bachelor's degree (or equivalent experience) * Active Property & Casualty insurance license (required before start date) * Personal lines insurance experience preferred; commercial experience a plus * Strong customer service and communication skills * Comfortable using computers and agency management systems * Detail-oriented with strong organization and follow-through Benefits * Competitive salary * Health, Dental, and Vision insurance * 401(k) with company match * Paid Time Off (PTO) and paid holidays * Continuing education and licensing reimbursement * Stable, long-term career opportunity Job Types: Full-time, Permanent Additional Benefits * 401(k) matching * Dental insurance * Health insurance * Paid time off * Vision insurance Application Questions * Do you currently hold an active Property & Casualty insurance license? * Are you able to work in-office Monday-Friday, 8:30 AM-5:00 PM? * How many years of insurance or customer service experience do you have? Education * Associate degree (Preferred) Work Location: In person INDW3