Now Hiring - MatterHackers Inc. - Senior Account Manager (Education or Enterprise) - 3D Printing in Lake Forest, CA

Full description of the position

This is a hybrid role which will require working in our Lake Forest office for events, training, and client meetings. Please live within realistic commuting distance. About us At MatterHackers, our mission is to make our customers successful with 3D printing. We value cheerfulness, hustle, effectiveness, leadership, and empowerment, and our environment is inclusive, fun, and collaborative. Join the 3D printing revolution at MatterHackers - the largest 3D printing retailer, and Inc. 500 Fastest Growing Company! Do you excel in a diverse, team-oriented environment that values cheerfulness, hustle, effectiveness, leadership, collaboration, and empowerment? Love learning about new industries and helping people to be successful? Do you have experience and relationships with educators, districts, businesses, government, or enterprise customers? Then come join the 3D printing revolution at MatterHackers - the largest 3D printing retailer, and Inc. 500 Fastest Growing Company! We offer the best 3D printers, materials, professional development, training, repair services, and support for educators and enterprise, and we are passionate about getting 3D printing into the hands of the next generation of workforce. Be inspired at work every day as you join our fun and rapidly growing sales team, putting good into the world with every 3D printer. You'll have the opportunity to be trained as one of the few experts in desktop 3D printing and digital fabrication, and then share your knowledge with customers just getting started, as well as global companies putting 3D printers on the desk of every engineer. We are looking for someone who is passionate about 3D printing and other makerspace technologies (CNC, laser cutters, vacuum formers, scanners, etc.) to join our Education or Enterprise teams. You will be managing your own key accounts and growing the category for MatterHackers. We have an active existing portfolio, and would be looking to you to expand and develop this fast-growing part of our business. 5-10 years of 3D printing, professional sales, education, or makerspace experience required. We are open to those coming from the classroom or makerspace if you are willing to share your passion with our customers, or people with experience in education technology sales. If you are self- directed, ambitious, creative, have an entrepreneurial spirit, believe in working hard AND smart, and have a passion for learning new technology, let's talk. What You Will Be Doing * This is a hybrid role which will require working in our Lake Forest office for events, training, and client meetings. Please live within realistic commuting distance. * Working with current Vice President of Strategic Partnerships, Sales Manager, and Account Managers to develop and grow major education account pipeline and close business. This role will begin with a hot list of current, active customers, then expand to new local, regional, and national prospects as we grow. We've got a plan and in-demand products and services - we just need a phone and email monster to activate. * Tracking and reporting initiatives through HubSpot and HelpScout and communicating achieved benchmarks weekly. * Responsible for outbound efforts and developing key prospects for large education and enterprise accounts. Creating custom packages and product offerings for potential customers, managing the post-sale support structure, and tracking completed transactions in HubSpot. * Coordinating with all departments to ensure processes are effective, efficient, and communicated properly. * Assisting and being trained by a generous and supportive team of Account Managers and Sales Associates, mentored by inspiring Sales Managers, and guided and appreciated daily by a creative and fun Vice President of Strategic Partnerships who writes her own job posts...because she cares. What You Need for this Position * College Degree * At least 5 years 3D printing, outbound sales, or education technology experience * Experience with HubSpot or other CRM for reporting and optimizing productivity. * Relationships and previous experience in working with or selling to education and education coops or enterprise accounts. * Organization skills * Passion for helping educators and businesses * A desire to be part of an entrepreneurial environment where flexibility and autonomy are required to thrive * Excellent communication skills, including writing and speaking (your cover letter is your best way to grab our attention!) * Experience with Google docs and Gmail * High degree of autonomy -- we empower you to make decisions and improve the company every day * Desire to delight, help, and inform customers What's In It for You? * Be on the ground floor of an established, fast-growing startup, including potential for equity/stock * Generous team and individual based bonus and commission programs * Performance based individual and team bonuses paid quarterly * In-office perks (ie. all the free in-office coffee, snacks, and soft drinks you can consume, catered lunch on Wednesdays, etc.), or remote work from anywhere in the US for the right candidate * Truly unique team-oriented culture where we strive to elevate the vibe for ourselves and our clients. Aggressive competition is not needed for revenue and productivity to thrive. Our team is fun, motivated, positive, helpful, and very very nerdy. * Casual work environment and dress (t-shirts, shorts, and sandals) * Unlimited advancement and growth opportunity * Company sponsored health insurance and 401K matching * Employee discounts, monthly 3D printing contests, and monthly gift cards to use on matterhackers.com * Quarterly tuition reimbursement program * PTO Our customers will know you through email, so please use your cover letter to show us your voice. Tell us about your experience with 3D printers and why you love them! We look forward to hearing from you! Job Type: Full-time Salary: $50,000-$66,000+ DOE plus performance-based bonus Job Type: Full-time Base Pay: $50,000.00 - $66,000.00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee discount * Flexible spending account * Health insurance * Health savings account * Life insurance * Mileage reimbursement * Paid time off * Paid training * Parental leave * Professional development assistance * Referral program * Travel reimbursement * Tuition reimbursement * Vision insurance * Work from home Application Question(s): * Tell us about your 3D printing experience. What brands of machines have you used? What materials do you like? * Which CRMs have you used, and for how long? Work Location: Hybrid remote in Lake Forest, CA 92630