Now Hiring - Atlas Event Rental - Inside Sales in Boynton Beach, FL

Full description of the position

Job Overview: The Inside Sales Associate will be responsible for driving sales growth and supporting customer acquisition for Atlas Event Rental. This position focuses on generating leads, processing rental orders, managing customer relationships, and ensuring a smooth rental process from initial inquiry to post-event follow-up. The Inside Sales Associate will also play a key role in showroom presentation and ensuring that customers receive the best possible service. Key Responsibilities: * Prepare rental forms and contracts, obtain customer signatures, and collect necessary details. * Compute charges based on rental or service rates and clearly explain pricing and service options to customers. * Provide customers with detailed information about rented items, including operation, descriptions, and damage waiver options. * Recommend rental equipment that best meets customer needs. * Answer phone calls, process phone orders, and respond to client inquiries promptly. * Cultivate new business by proactively generating leads and making cold calls. * Build and maintain strong client relationships to foster repeat business and referrals. * Follow up regularly on all leads, quotes, and pending customer inquiries to close sales. * Network with industry professionals and attend industry events to build relationships and keep up with trends. * Meet individual sales goals as set by the department. * Update and maintain the CRM daily to ensure all customer and lead information is current. * Complete event contracts from beginning to end, including receiving payments and providing the necessary details to the logistical team. * Maintain and update a daily contract file and ensure all orders are processed in a timely manner. * Reserve equipment as requested and manage rental reservations accordingly. * Follow up on overdue contracts daily, alerting the supervisor of any issues or concerns. * Maintain and update the sales spreadsheet and submit it to the Director of Sales on a weekly basis. * Be available outside standard hours for event emergencies and last-minute requests to ensure customer satisfaction. * Assist in event setup per management approval for PR, social media coverage, or other promotional purposes. * Assist clients with selecting rental items, including the design of tabletops and ensuring that items align with their event vision. * Maintain a clean and organized showroom, arrange product displays, and ensure that all rental items are well-stocked and ready for client use. * Adhere to all company policies, procedures, and safety regulations. * Ensure all customer interactions and transactions are processed in compliance with legal requirements and company standards. * Attend department, staff, and safety meetings to stay informed of updates and best practices. * Perform other duties as needed to ensure smooth operations and business success. Required Skills & Qualifications: * High School diploma or equivalent; Bachelor's degree in Business, Sales, Marketing, or related field is a plus. * Previous experience in sales or customer service, preferably in the event rental or hospitality industry. * Strong communication skills, both verbal and written. * Ability to effectively upsell and cross-sell products and services. * Detail-oriented, with excellent organizational and time management skills. * Proficiency with CRM software and Microsoft Office Suite (Excel, Word, Outlook). * Ability to work independently and as part of a team to meet sales goals. * Must be able to handle multiple tasks and work under pressure in a fast-paced environment. * Customer-focused with a strong service orientation. Join our team and contribute to our mission of delivering exceptional solutions to our clients while advancing your career in a supportive environment. Job Type: Full-time Pay: $50,000.00 - $55,000.00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Paid time off * Vision insurance Work Location: In person