Now Hiring - RPS Solar Pumps - Customer Connections in Davis, CA

Full description of the position

We're looking for a Customer Connections to join our team in Woodland, CA and help more people access clean, reliable water--without relying on fossil fuels or costly infrastructure. If you love solving real-world problems, supporting independent communities, and being part of something that actually makes a difference, you'll feel right at home here. About Rural Power Systems Inc At RPS, we're solar-powered and people-powered! Every pump that leaves our warehouse means one less generator or power line--and cleaner, safer access to water. It supports healthier animals, plants, and people while boosting the resilience, independence, and self-sufficiency of rural families and communities. We're mission-driven, impact-focused, and yes--we're as cool as it sounds. We help folks across the country pump water sustainably, from off- grid ranches to remote homesteads. We're a team of tinkerers, builders, customer champions, and adventurers who take pride in solving real-world problems with clean technology. No corporate fluff, just honest work that matters. Description About Us At RPS, we're solar-powered and people-powered! Every pump that leaves our warehouse means one less generator or power line--and cleaner, safer access to water. It supports healthier animals, plants, and people while boosting the resilience, independence, and self-sufficiency of rural families and communities. We're mission-driven, impact-focused, and yes--we're as cool as it sounds. We help folks across the country pump water sustainably, from off-grid ranches to remote homesteads. We're a team of tinkerers, builders, customer champions, and adventurers who take pride in solving real-world problems with clean technology. No corporate fluff, just honest work that matters. * The Job We're looking for a Customer Connections to join our team in Woodland, CA and help more people access clean, reliable water--without relying on fossil fuels or costly infrastructure. If you love solving real-world problems, supporting independent communities, and being part of something that actually makes a difference, you'll feel right at home here. Essential job duties: * Create meaningful connections with customers over the phone * Make appointments with leads and follow up with interested prospects after calls and quotes * Route and direct calls to the Solar Pump Specialist Team * Qualify, assess, and organize new incoming leads * Take excellent notes and keep customer information organized * Multitask in a fast-moving schedule while staying accurate * Think creatively as the company grows quickly * Show proactivity, responsibility, and ownership of your tasks * Resolve any emerging customer issues with speed, care, and efficiency * Use technology and tools to stay productive and helpful * Be able to work hard together in a collaborative team environment * High-five your teammates when another generator bites the dust. * What You Bring You're excited about work that directly impacts people's lives and our planet. Whether you're tech-savvy, customer-obsessed, mechanically inclined--or all three--you bring curiosity, team collaboration, and a strong sense of purpose to the table. You might be a great fit if you: * High School Diploma * Have experience in customer service, inside sales, call centers, or customer support roles * Have excellent computer skills and enjoy learning new software quickly * Communicate with a cheerful, friendly, and helpful attitude * Are excited to learn quickly and dive into new challenges * Are detail-obsessed when it comes to customer accuracy and follow-through * Excel at multitasking in a fast-paced environment * Are passionate about building strong customer relationships * Can troubleshoot creatively and think like a customer * Believe in rural resilience and clean technology * Want to be part of a team where mission isn't a buzzword--it's the reason Why You 'll Love Working Here * Comprehensive Benefits : 401K match, health care, paid holidays, PTO, sick leave, and pet insurance. * Unique Perks : Off-grid and volunteer PTO days, triple-your-impact donation matching, and AAA Roadside Assistance membership. * Vibrant Culture : Unlimited coffee, regular parties, delicious food, karaoke nights, and a fun-loving team spirit. * Work-Life Balance : We operate Monday through Friday, keeping weekends sacred for rest and family time. * Farm Fresh Goodness : Enjoy our company garden, and meet our resident chickens and ducks--fresh veggies and eggs are on us! Compensation & Benefits We believe in rewarding work that matters. Compensation for this role is $24.00 per hour, depending on experience. We know great candidates sometimes don't tick every box--if you're excited about the role and our mission, we'd still love to hear from you. Salary $24 - $24 per hour