Now Hiring - nCino, Inc. - Senior Sales Operations Specialist in Wilmington, NC

Full description of the position

nCino offers exciting career opportunities for individuals who want to join the worldwide leader in cloud banking. The Senior Sales Operations Specialist plays a critical role in supporting global sales teams by streamlining operational processes such as contracting, quoting, and sales cycle management to drive efficiency and effectiveness. This position serves as a key liaison between Sales and internal stakeholders, ensuring consistency and alignment across systems and processes. The role is responsible for developing and optimizing dashboards, delivering actionable insights, and leading sales enablement initiatives including training and documentation for Salesforce and related tools. Leveraging deep domain expertise, the specialist provides data-driven recommendations to enhance sales performance, operational accuracy, and strategic decision-making. ESSENTIAL JOB FUNCTIONS * Partner and support the Global Sales Team during contracting, quoting, and other operational processes to ensure efficiency and speed through their sales cycle * Serve as the Liaison between sales team and other internal stakeholders to maintain consistency throughout the process * Create, maintain, and optimize dashboards and reporting for the sales teams; provide data insights to assist in the measurement of sales performance and impact business strategy * Serve as a resource for internal stakeholders, responding to and resolving problems through research, consulting with internal support teams, to identifying the appropriate tools for success * Lead sales enablement efforts by creating and maintaining training materials for the internal Salesforce environment and sales processes; lead training webinars for internal teams * Collaborate with Sales Operations Analysts to optimize sales-specific functionality within organization's internal Salesforce.com environment and participate in internal data cleansing efforts with external sources that provide updated data regarding prospects and target markets * Leverage domain knowledge to make data-driven recommendations on areas of improvement, efficiencies, and accuracy within the sales processes, and provide insights to decision makers * Leverage AI tools and techniques to enhance work efficiency and optimize business operations by automating routine tasks to improve accuracy, save time, and minimize errors * Utilize AI-driven insights to refine decision-making, elevate customer experience, and boost team productivity while ensuring its application provides measurable value, driving innovation and smarter ways of working * Stay informed on AI advancements to drive continuous learning and scalable growth opportunities MINIMUM REQUIREMENTS * Typically requires a minimum of 5 years of related experience/ proficiency with an undergraduate degree; or 3 years and a graduate / advanced degree; or equivalent work experience (as applicable). * Strong research and creative critical thinking skills * Salesforce Administration or Implementation experience * Ability and desire to learn Salesforce.com administration and to attain Salesforce.com certifications within 90 days of role commencement * Effective communication skills * Knowledge of Sales Key Performance Indicators * Data management skills PREFERRED REQUIREMENTS (if any) * Degree concentrating in Computer Science and M.I.S. * Data management skills, including advanced Excel and SOQL * Knowledge of Sales Key Performance Indicators * Salesforce.com Certification CORE COMPENTENCIES * Collaborates * Tech Savvy * Communicates Effectively * Business Insights _ If you thrive in a high-energy, entrepreneurial environment, we invite you to share your passion, ideas and excitement at nCino._ _ The pay range for this role is based on relative market data and alignment with our compensation philosophy. The range displayed reflects the minimum and maximum of the pay range for each job posting, which is used to determine new hire rates/salaries and takes into consideration multiple factors including but not limited to knowledge, skills, abilities, proficiencies, experience, education,licensures/certifications,as well as business and organizational needs. nCino reserves the right to modify the posted range consistent with our internal practices and external market movement. The recruiter for this job posting can share more compensation details during the recruitment process, as base salary is only one component of the total compensation package per position posted._ The base salary range for this job is: $79,500.00 - $125,600.00 nCino provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, genetics or other protected groups. In addition to federal law requirements, nCino complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. nCino is committed to the full inclusion of all qualified individuals. As part of this commitment, nCino will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at [please apply online] . Our commitment to inclusion and equality includes a strong belief that the diversity of our team is instrumental to our success. We strive to create workplaces where employees are empowered to bring their authentic selves to work.