Now Hiring - Protech Medical - Account Manager in West Palm Beach, FL

Full description of the position

Job

Overview

We are seeking a highly professional, motivated, and bilingual Account Manager to join our team. This role is ideal for a relationship-focused individual who excels at managing existing client accounts while working with the sales Manager to identify opportunities to grow business through strong communication and trust-building. The Account Manager will serve as a primary point of contact for assigned accounts, handling client communication, order coordination, and administrative tasks with a high level of accuracy and professionalism. This position requires excellent organizational skills, attention to detail, and a proactive, can-do attitude with a willingness to go the extra mile for clients and internal teams. Details Job Type - Full Time Weekly day range: Monday to Friday (on-site role) Location: In-Office (remote work not permitted) Required Education, Experience, and Skills: Education: High School Diploma or equivalent required; Associate's or Bachelor's degree preferred. Experience level:

• 2+ years of experience in account management, customer service, or sales support.
• Bilingual (English/Spanish preferred).
• Experience managing existing customer accounts and building long-term relationships.
• Proficiency with QuickBooks, invoicing, and accurate data entry.
• Strong experience handling emails, phone calls, and professional client communication.
• Familiarity with CRM, ERP, or similar business systems preferred. Skills
• Professional, confident, and polished communication style.
• Strong relationship-building and customer service skills.
• High attention to detail and strong organizational abilities.
• Excellent time management and follow-up skills.
• Ability to manage multiple accounts and priorities effectively.
• Self-starter with a proactive, solution-oriented mindset.
• Willingness to go above and beyond to support clients and team members.
• Ability to work well independently and collaboratively.
• Comfortable working under pressure while meeting deadlines.

Benefits

: 401(k) + 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Essential Functions

• Manage and maintain existing customer accounts as the primary point of contact.
• Build strong client relationships to encourage repeat business and identify growth opportunities.
• Handle incoming and outgoing client phone calls and emails professionally.
• Perform accurate data entry, order processing, and account updates.
• Create and manage invoices, payments, and account records using QuickBooks.
• Coordinate with internal departments including sales, production, shipping, and accounting.
• Track account activity and ensure timely follow-up on open items.
• Support new business development through relationship management and client engagement.
• Ensure high levels of customer satisfaction through responsiveness and attention to detail. Pay: $55,763.87 - $65,339.28 per year

Benefits

:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance Experience:
• Account Management or Data Entry: 2 years (Required) Language:
• Spanish (Required)
• English (Required) Work Location: In person