Now Hiring - Carolina Home Remodeling - Inside Sales Representative in Charlotte, NC

Full description of the position

About Carolina Home Remodeling Carolina Home Remodeling is a 23-year-old, family-owned company serving the Greater Charlotte Area with industry-leading windows, doors, and bathroom solutions. Our reputation is built on exceptional craftsmanship, premium products, and a relentless commitment to customer experience. What truly sets us apart is our culture. We believe top performance is driven by trust, accountability, and respect. Our team consistently outperforms the competition--not just in sales results, but in customer satisfaction, collaboration, and long-term employee growth. (We encourage you to review our Google ratings.) If you're seeking a long-term career path, not a transactional sales role, this is an opportunity to grow with a company that invests in its people. The Role As an Inside Sales Representative, you'll play a critical role in driving company growth by converting inbound leads into qualified, scheduled appointments for our outside sales team. This role is ideal for a motivated professional who thrives in a structured environment, values performance metrics, and enjoys meaningful conversations with homeowners. You'll work closely with leadership, use proven systems, and have a direct impact on company success.

Key Responsibilities

• Engage inbound prospects to understand their project needs and goals
• Qualify opportunities and schedule appointments with precision and professionalism
• Consistently achieve individual and team performance targets (daily, weekly, monthly)
• Accurately manage and update customer information within our CRM
• Communicate with prospects via phone, email, and SMS/MMS
• Represent the company brand with integrity, confidence, and clarity

Qualifications

• 2+ years of inside sales or relevant customer-facing experience (required)
• Demonstrated history of meeting or exceeding sales goals or quotas
• Strong phone presence with high-volume calling experience
• CRM proficiency (LeadPerfection or similar platforms preferred)
• Excellent verbal and written communication skills
• Strong listening, problem-solving, and presentation abilities
• Proven ability to multitask, prioritize, and manage time effectively What We Offer
• Comprehensive, hands-on onboarding and paid training
• Competitive bonus and incentive structure
• Paid holidays and paid time off
• Health and dental insurance
• 401(k) with company match
• Advancement opportunities within a growing organization Job Type: Full-time Pay: $21.00 - $27.00 per hour Application Question(s):
• How many years of CRM software do you have?
• How many years of appointment setting experience do you have?
• How many years of call center or high-volume calling experience do you have? Work Location: In person