Now Hiring - Chicago Oriental Wholesale Market Inc - Bilingual Call Center / Sales Clerk - Food & Beverage Wholesale MUST SPEAK CANTONESE AND/OR MANDARIN in Chicago, IL

Full description of the position

C.O.W.M. INC. is a fast-paced Asian food & beverage wholesaler looking to add dedicated Call Center / Sales Clerks to join our growing team! Must speak Cantonese and/or Mandarin and basic English. Schedule: Must be able to work during the hours of 4 pm to 11 pm. Flexible on days but must work Saturday's Responsibilities * Take incoming calls for orders, returns, order status, payments, complaints, and general feedback. Escalate matters to a supervisor when appropriate. * Work at the sales counter to enter pickup orders, receive payments (follow payment handling procedure), and field any customer requests that may arise. * Work at the pickup station to check pickup orders, and direct warehouse staff to move customer orders to their vehicles. * Place outbound calls to customers for orders, inform them about new products, services and policies * Collaborate with other call center / sales professionals to improve customer service. * Perform administrative duties such as filing and scanning Requirements * Proven work experience as a call center / sales clerk (or similar role) * Team player * Comfortable working on computers/phones * Speak Cantonese and/or Mandarin, and basic English Job Type: Part-time Pay: $18.25 - $19.25 per hour Expected hours: 20 - 30 per week Benefits: * Paid time off Language: * Cantonese (Required) * Mandarin (Required) Work Location: In person