Now Hiring - Eugene, Cascades & Coast - Sports Sales & Services Manager in Eugene, OR

Full description of the position

Sports Sales & Services Manager Abo*ut Us Travel Lane County promotes the Eugene, Cascades & Coast region to support a resilient, year-round and countywide economy that enriches our communities. Our team is collaborative, innovative and driven by a shared commitment to serving the place we call home. * The Role We're looking for a Sports Sales & Services Manager to guide events from first conversation to final whistle - building relationships, managing logistics and ensuring athletes, visitors, and partners have unforgettable experiences. This position blends sales, relationship management and event coordination. You'll manage the rebooking process for returning sports events, identify new opportunities and collaborate with local venues, community partners and event organizers to make each event a success. Whether you're pitching a returning tournament, coordinating a familiarization tour or supporting a championship weekend, your work helps strengthen the region's reputation as a vibrant, year-round sports destination. * What Makes You a Great Fit We're looking for someone who: * Has a sales mindset. You're confident asking for the business, following up on leads and turning relationships into results. * Loves events and logistics. You're energized by a full plate and a steady flow of projects. You keep details organized, priorities clear and events/committees running smoothly from start to finish. * Builds strong relationships. You connect easily with people and take pride in being a trusted partner to event organizers, venues and local stakeholders. * Thinks strategically and stays curious. You enjoy researching opportunities, analyzing trends and identifying ways to strengthen Lane County's position as a sports destination. * Brings focus, flexibility and teamwork. You manage multiple projects with ease, adapt quickly when plans change and collaborate across teams and committees to make great things happen. * Values community and service. You care deeply about the visitor experience and understand how sports tourism benefits the people who live here. * Bonus points if you 're a sports enthusiast. You don't need to be an athlete, but if you get excited about the energy, teamwork and community impact that sports bring, you'll feel right at home here. What to Expect You'll be part of a team that's passionate about collaboration, innovation and service. This full-time role is based in our downtown Eugene office, with opportunities for hybrid work after your first few months. Your time will be split between research, partner meetings and event coordination both behind the scenes and on-site at events. You'll lead service delivery from kickoff to execution, manage relationships with event owners and partners. You'll also take the lead on rebooking efforts building rapport, identifying opportunities and confidently asking for the next event. Occasional evening and weekend work is part of the rhythm of the job, but so are the rewards seeing your work come to life as athletes, fans and communities come together. * Starting pay:* $55,000 (full-time, exempt) * Benefits include: * Medical and dental insurance * Paid holidays, vacation and sick leave * Employer SEP/IRA contributions after two years A culture built on collaboration and innovation. We champion each other's growth, step up to help when needed and stay focused on work that benefits our broader community. * Work that matters.* Your efforts directly support businesses across Lane County's communities. You'll help visitors discover experiences that become lasting memories while contributing to a visitor economy that benefits the people who live here. Position is open until filled. First review of applications will be on November 12. * Position Title:*Sports Sales and Services Manager Purpose of Position: This position works closely with the Senior Director of Sports through the full sales and services process for sports events, ensuring seamless experiences for event owners, athletes and community partners. The manager leads rebooking efforts, oversees service delivery and coordinates local and regional partnerships to strengthen Lane County's position as a premier sports destination. Responsibilities* : Sales & Event Development (30%) * Manage the rebooking process for returning sports events; transition details from initial sales contact (Senior Director) into full account management. * Research regional and local tournament opportunities in partnership with clubs, teams and community organizations (with support from Coordinator). * Cultivate and maintain strong relationships with sports event rights holders, local partners and venue managers. * Support proactive sales strategies that generate new opportunities for sports tourism. * Support planning and hosting of familiarization (FAM) tours & site visits. Services & Event Support (40%) * Develop and maintain a Sports Services Playbook that identifies core services offered, in collaboration with Conventions, Community Engagement and Marketing teams. * Lead the services process from event kickoff meeting through in-market execution. * Serve on Local Organizing Committees (LOCs) for selected events. * Develop and manage event itineraries and the Show Your Bib program (with support from Coordinator and Marketing). * Coordinate in-market tabling for events and ensure staff/volunteer coverage. Project & Event Management (20%) * Schedule and track activities and communications for the Sports Advisory Council (SAC), TrackTown Roundtable, Track committees, other groups and projects. * Manage event, event timelines, partner communications and follow-up reporting. * Ensure that services and deliverables are developed and completed on time and meet client expectations and organizational goals. Team & Administrative Support (10%) * Maintain accurate CRM records, reports and documentation. * Support the Senior Director, Sports with special projects and industry initiatives. * Attend staff meetings, trade shows and industry events as assigned. Other Duties as Assigned * (Percentages provided as a guide only. Work will vary over time.) * Position Requirements: * 3-5 years of experience in sales, event management or services, preferably within sports, tourism, hospitality or related industry. * Demonstrated ability to manage projects, committees and/or client accounts. * Strong organizational skills with attention to detail and follow-through. * Familiarity with CRM systems (Simpleview preferred) and Microsoft Office 365. * Availability to work evenings, weekends and holidays for visitor center shifts and events as needed. * Valid Oregon driver's license, clean driving record and ability to drive a company van. * Able to set up and take down information table with brochures and other materials including tables, tents, etc * Able to staff information table for up to 8 hours, both indoors and outdoors. * Able to load and deliver cases of visitor guides (up to 35 lbs.) to local businesses using the company van. Compensation/Hours*: * Full-time, exempt position based in our downtown Eugene office with occasional shifts in the visitor center. This position is eligible to work a hybrid in-office/remote schedule after 3 months. * Competitive salary, commensurate with experience. * Benefits include medical and dental insurance, paid holidays, vacation and sick leave. * Employer contribution to SEP/IRA after two years of employment. * This position reports to the Senior Director of Sports.