Now Hiring - RJE International, Inc. - Professional Services SALES ADMINISTRATOR in Irvine, CA

Full description of the position

Sales Administrator - RJE Oceanbotics Our Company RJE Oceanbotics is the leading manufacturer of groundbreaking underwater robotic vehicles which we design and manufacture at our Irvine, CA, company headquarters. Innovation and quality are at the core of our DNA. We seek candidates to join our growing and enthusiastic robotics team and participate in a growing business with excellent opportunity for career advancement. We are a 30-year leader in underwater technology products with customers in over 40 countries. We produce exciting products which make an impact in the oceans around the world. Come be part of a Team which is making the oceans more easily accessible! Position Overview RJE Oceanbotics, a leading manufacturer of professional underwater remotely operated vehicles (ROVs), is seeking a detail-oriented Sales Administrator to support our expanding sales operations. This role is critical in maintaining smooth sales processes as we pursue aggressive growth targets and expand our international dealer network. The ideal candidate will provide comprehensive administrative support to our sales team while ensuring exceptional customer service to government agencies, military organizations, oil & gas companies, and search & rescue operations worldwide. Key Responsibilities Sales Support & Order Management * Process and track sales orders from initial inquiry through delivery, ensuring accuracy and timely fulfillment * Coordinate with manufacturing and logistics teams to maintain accurate delivery schedules * Manage quote preparation and proposal documentation * Maintain and update customer records in CRM system with all interactions and transaction details Customer Communication * Serve as primary administrative contact for customers and international dealers * Respond to customer inquiries regarding product specifications, pricing, and availability * Assist in coordinating product demonstrations * Handle routine correspondence and follow-up communications with prospects and clients Administrative Excellence * Prepare sales reports and analytics to track progress towards growth targets * Maintain dealer agreements and certification documentation * Assist with trade show logistics and marketing material distribution * Manage sales team calendars and assist with travel arrangements International Operations Support * Support & facilitate international dealer onboarding and training coordination * Assist with export documentation and compliance requirements * Track international shipments and coordinate with freight forwarders Required Qualifications * 3+ years of experience in sales administration, inside sales, or customer service (preferably in technical or industrial equipment) * Minimum of Associates Degree or Equivalent (preferably in a related field) * Strong proficiency in CRM systems and Microsoft Office Suite * Exceptional attention to detail and organizational skills * Excellent written and verbal communication abilities * Ability to manage multiple priorities in a fast-paced environment Desired Skills * Experience with international sales documentation is preferred * Knowledge or experience of marine or industrial equipment markets helpful * Experience with government contracting and procurement processes helpful * Enthusiasm for the oceans * Energy, with a sense of urgency as appropriate * Bilingual capabilities (particularly Spanish, French, or Mandarin) are a plus * Data Entry - CRM (Salesforce a plus), QuickBooks, customer portals, etc. What We Offer * Opportunity to work with cutting-edge underwater technology * Growth potential within an expanding international company * Comprehensive benefits package, which includes: * Health Insurance (including Medical, Dental, Vision, Life) * 401K Retirement Plan * 401K Company Match * Paid Holidays * PTO (Paid Time Off) * Collaborative team environment with direct impact on company success About RJE Oceanbotics We are an innovative manufacturer of professional-grade underwater drones serving critical applications worldwide. Our ROVs support vital operations from offshore infrastructure inspection and search & rescue missions, to government and military operations. As we expand our global presence and pursue ambitious growth goals, we need talented professionals who share our commitment to excellence and innovation. This position reports to the Sales Manager and works closely with all departments to ensure seamless customer experiences from initial contact through post-sale support. We are an equal opportunity employer, committed to creating diversity in the workplace. Pay: $25.00 - $30.00 per hour Expected hours: 40.0 per week Benefits: * 401(k) * 401(k) matching * Dental insurance * Flexible schedule * Health insurance * Life insurance * Opportunities for advancement * Paid time off * Paid training * Vision insurance Work Location: In person