Now Hiring - The Cadi Co Inc - Customer Service Specialist - II in Naugatuck, CT

Full description of the position

Overview: Cadi Company is an established manufacturer and distributor of metals located in Naugatuck, CT who is seeking a full-time Customer Service Specialist who can speak English and Spanish. You will be quoting and processing orders for metals. As a Customer Service Specialist you would be responsible for quoting, processing orders, following up and assisting customers with any questions. We are looking for a detail oriented, dependable, Bilingual Customer Service Specialist to join our team. Visit us at [please apply online] What you'll do: * You will be responsible for responding to client sales and support inquiries, understanding, and interpreting technical requirements, processing orders, and creating quotations. Interaction with clients will primarily be via email and phone * Provide accurate order entry, customer account maintenance, pricing, inventory availability * Support customer questions and provide additional information as requested * Provide customers with order status, requested documents, shipping dates and tracking * Interact with operations, outside sales, and other departments * Maintain positive relationships with customers * Other duties as assigned * The Ideal Candidate Would Have: * Customer service experience- desired * Experience with metals - desired * High school diploma required with college experience a plus * Spanish speaking/reading/writing skills * Attention to detail, along with good math skills * Strong computer skills, knowledge of Microsoft office products, other software programs and office equipment Job Type: Full-time Benefits: * 401(k) * 401(k) matching * Health insurance * Paid time off Work Location: In person