Now Hiring - Pinpoint Marketing - Entry Level Customer Representative - AT&T in Arlington, TX

Full description of the position

Are you ready to launch a fulfilling career in customer relations right here in Arlington? PinPoint Marketing, a dedicated partner supporting AT&T's services, is actively seeking an Entry Level Customer Success Associate. If you have great people skills and are looking for a full-time career opportunity where your hard work directly impacts your paycheck, we urge you to apply. We hire for attitude and train for expertise--no prior experience is necessary. Earnings Potential & Development We offer a transparent and aggressive compensation plan designed to reward your effort and impact on client satisfaction. * Financial Structure: This position offers a Competitive Hourly Wage/Base Salary supplemented by an exceptionally strong, Uncapped Performance Commission based on the solutions you provide to customers. * Income Floor Guarantee: New associates joining our team typically achieve a minimum annual income of $45,000. * Career Advancement Opportunities: Beyond compensation, we offer structured mentorship and clear pathways designed for upward mobility into training, territory management, and leadership roles within the firm. * Training Investment: We provide thorough, fully compensated, on-the-job training to ensure you become proficient in AT&T product knowledge and client consulting techniques. The Role: Client Focus Your primary function is to serve as the face of our organization, focusing on service excellence and solution delivery. * In-Person Engagement: Initiate and manage direct interactions with customers to address their needs and elevate their service experience. * Needs Assessment: Conduct detailed consultations to analyze customer accounts and identify opportunities where AT&T products can enhance their home or mobile setup. * Resolution & Upgrades: Guide clients through service adjustments, product additions, and feature upgrades, ensuring all recommended solutions meet their specific requirements. * Relationship Building: Cultivate positive, lasting customer relationships built on trust and reliable service expertise. Ideal Candidate Profile * Strong People Skills: Excellent interpersonal and verbal communication abilities are paramount. * Goal-Oriented: A determined mindset focused on achieving performance metrics and professional milestones. * Full-Time Availability: Commitment to a consistent, full-time, in-person schedule Start your career path with PinPoint Marketing. Apply today! Job Type: Full-time Pay: $950.66 - $1,444.88 per week Benefits: * On-the-job training * Professional development assistance * Referral program Work Location: In person