Now Hiring - Gagne & Son Concrete Products - Retail Store Manager- Concrete and Hardscaping Supplies in Kittery, ME

Full description of the position

Company: Gagne & Son, LLC Location: Kittery- with coverage in other locations as needed Position: Retail Store Manager POSITION RESPONSIBILITIES: * Contact, develop and maintain long lasting business relationships with new and existing Concrete Construction and General Contractors. * Learn our catalog of resale and manufactured products. * Work closely with Finance, Purchasing, and other Sales locations, to ensure timely billing, adequate inventory levels and accurate delivery. * Manage inventory and minimize shrink through solid operational practices. * Develop the retail space to its fullest potential and create displays that draw customers. * Process orders in our Point-of-Sale system. * Accurately handle payments by Cash, Checks, Credit Cards and Charges to Customer Accounts who have credit terms. * Control store overhead and operating costs. * Maintain a professional image in self and work environment. * Manage a team of 3-5 employees in day-to-day store operations * Responsible for holding employees accountable to Gagne and Son standards and expectations. This includes training, coaching and disciplinary action when required. * Identify current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements. * Manage all controllable costs to keep operations profitable. * Analyze and interpret sales trends to facilitate planning. * Ensure standards for quality, customer service, health and safety are met. * Address and resolve customer issues promptly. * Protect employees and customers by providing a safe and clean environment, obeying and enforcing all safety and legal requirements. * Assist with other duties as needed. Recommended Skills, Knowledge, and Abilities: * Excellent customer service skills. * Proven track record of success leading a sales team. * Demonstrated leadership ability. * Knowledge of landscaping and masonry products a plus. * Forklift experience a plus. * Good communication skills and a positive, proactive approach to people. * Ability to use a computer and Microsoft Office applications. * Ability to organize, prioritize and manage multiple responsibilities, with attention to detail. * Strong work ethic - reliable, positive attitude, self-starter. Job Requirements * High school diploma or equivalent. * Candidates must be able to pass a pre-employment physical. Job Type: Full-time Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee discount * Flexible spending account * Health insurance * Paid time off * Parental leave * Tuition reimbursement Work Location: In person