Now Hiring - Aria Logistics LLC - Professional Services Operations Sales Director in Edison, NJ

Full description of the position

Director: Logistics / Business Development / Delivery Operations / Client Account Management. ............................................... Seeking a Builder or Architect Mind set Business Unit : My Home Delivery (MHD) My Home Delivery App [please apply online] Travel: Road Warrior 60-75% Job type: Full-time Shift and schedule: Extended hours / Saturday Region Supporting : National Reports to : CEO and VP Growth Work Environment: Onsite Industry : Transportation / Furniture -Appliance Delivery and / or installation / White Glove Delivery / Big and Bulky/ Big Ticket Client Account Management. Position Summary This position will interface with our target customers to increase company revenue via different methodologies. This role will prospect to independently identify and pursue new business opportunities. This position will also work directly with Sales Management to determine the appropriate involvement of Delivery operations, Marketing, Truck Assets once a prospect has been identified. This role will also service as it Logistics Delivery executive and chief customer support leader. This leader will own the entire operational, logistical, customer and client world. We are seeking a polished and self- assured individual to join our team. We're searching for a dynamic hands on leader to build out our team, systems, and processes from our one-year-old startup from foundational success to significant market penetration. Essential Duties and Responsibilities * Provide effective leadership and direction to cross docks / remote pick up locations within the assigned region(s), fostering a culture of excellence, teamwork, and accountability * Drive, maintain, and evangelize the Company culture, purpose, and core beliefs through hands-on training, effective onboarding, and selection of new members / business partners within their assigned region. * Serve as the primary point of contact for the local and regional client representatives within the region, ensuring clear communication, understanding of operational needs, and alignment of services to exceed expectations * Monitor and evaluate the operational performance of each profit center within the region, implementing strategies to optimize productivity and quality of service * Ensure adherence to MHD Logistics' client SOPs and operational standards across all sites within the region, driving consistency in processes, procedures, and service offerings * Conduct regular onsite performance reviews and analysis of key metrics, identifying trends, areas for improvement, and implementing corrective actions as necessary to meet or exceed targets. * Support the professional development and growth of site managers and operational staff within the region, providing coaching, training, and performance feedback to enhance skills and capabilities * Travel to all assigned cross docks on a regular basis based on the operational demands of each location. * Conducts and/or participate in regional client/customer meetings as needed * Provides and ensures local site leadership coverage when needed * Represent the company at industry trade shows / events / showroom locations. * History of development of SOPs (standard operating procedure) and best practices. * Perform other duties as assigned Minimum Qualifications (Knowledge, Skills, and Abilities) * 2-3 years of progressive experience in 3PL / 4PL / White Glove Home Decor / new business development operations management, with a proven track record of success * Strong leadership skills with the ability to motivate teams and drive results in a fast-paced, client-focused environment * Excellent communication and interpersonal skills, with the ability to build and maintain effective relationships with clients, stakeholders, and team members * Analytical mindset with the ability to interpret data, identify trends, and make informed decisions to optimize performance and achieve strategic objectives * Demonstrated financial acumen and experience managing budgets, forecasting revenue, and driving profitability * Proven ability to think strategically, anticipate challenges, and develop innovative solutions to achieve business goals * Flexibility to travel within the assigned region and work some evenings or weekends as needed. * Proficiency in computer software systems, dispatching platforms and Microsoft Office and Excel. * Looking for an individual with a smart, professional appearance and a confident presence AKA executive presence. * Gregarious attitude and a smile 24/7 * Bilingual Spanish is a plus ............................................... Seeking a Builder or Architect Mind set Job Type: Full-time Pay: $100,000.00 per year Benefits: * Dental insurance * Health insurance * Paid time off * Vision insurance Application Question(s): * Are you currently Employed now? * Please NAME the company you supported "White Glove Residential" furniture merchandise prep for e.g. Ashley Furniture, La-Z-Boy, Restoration Hardware, Havertys, IKEA, Bob's Discount Furniture, Ethan Allen, and Bassett Furniture. If, any? * What types of transportation / logistics industries or sectors did you support? * Confirm you can lift, lower, push, pull all sizes of merchandise up to and in excess of 80 lbs.? * Confirm this position is that of a "Road Warrior"- Travel 60-75% of the time. * NAME the "retail" company you supported "White Glove Residential" furniture or appliance merchandise prep for e.g. Ashley Furniture, La-Z-Boy, Milwaukee Furniture:, Jayson Home:, IKEA, Home Depot, Lowes, Bob's Discount Furniture, Ethan Allen, Room & Board Furniture. If, any.? * Name the company you were an Multi-Unit Leader from your resume...Name the company * Are you an a Builder or Architect ? * Are you comfortable with posted compensation (of $ 100K Salary)? * Are you fluent (100%) verbally in any other language than English?......... List that other language you are 100% fluent in / WITHOUT the use of technology - Again 100% fluent .... Work Location: In person