Now Hiring - iStaffingâ„  - Deductions Freight Admin in Irvine, CA

Full description of the position

Job Summary We are seeking a proactive and detail-oriented Deductions Freight Admin to join our dynamic team! In this vital role you will verify customer deductions and claims product shipment (shortages, overages, and damages, fines) and other allowances. Troubleshoots and disputes claims from customers and trucking companies. Communicates closely verbally and in writing across departments to include Accounting, Sales, Shipping, Carriers, and Brokers, and Regional Sales Manager to fulfill duties. Essential Functions: * Verifies validity of customer deductions/claims on overages, shortages, damaged, and returned products. * Track down shipments and documentation from carriers and customers, (invoice, bill of lading/proof of delivery, return paperwork, photos, etc) to validate. * Notate deduction findings in Deduction Team software (TradePro) and upload backup documentation to department cloud storage. * Communicate findings to brokers/team members/managers on inquired deductions. * Submits claims/deductions when deemed valid in TradePro. * Dispute invalid deductions with broker or customer as appropriate via email and/or websites, update in TradePro, follow up for resolution. * Provide PODs for brokers, Sales Team, and Accounting Team as requested. * Work with Shipping Team and collect documentation on returned goods back to warehouse due to damages/overages/refusals/others. * Work with Shipping Team and Product Integrity Team for return documentations. * Creates credit/debit/return in SAP, along with documentations. * Attach invoices generated from each created credit memo and debit memo. * Creates freight claim for Maruchan to trucking companies for product losses. * Work with Shipping Manager and Carrier for claim resolutions, seek support on freight claim denials. * Provides value on damaged products and/or products to destroy to carrier with Shipping Manager's approval. * Investigates and resolves deductions related to shipping/product fines and fees. * Pursue repayment from carriers, with Shipping Manager's support, for fines related to appointment that were found to be carrier's fault. In Office | Temp to Hire Role * Investigates and resolves deductions from customer for lumper fees. Verifies charges against freight bill payment and pursue repayment from either carrier or customer when deemed invalid. * Investigates and resolves deductions from customer for cash discount. Verifies claim with Sales Team, IT Team (for EDI related issues), and PODs. Pursue repayment from customer when found invalid. Enlist assistance from Brokers/Manager/Regional Sales Manager as necessary. * Verifies validity of customer's claims on product offers and other promotional activities. * Maintain document packets in department cloud storage for audit purposes. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones/VOIP, printers/scanners, and PDF software. Physical Demands Those usually associated with an office position. Education and Experience * 2+ years related experience in the accounting / grocery industry / warehousing. * College degree desired. Skills and Abilities * Competent in use of MS Office (Excel, Word, Outlook), cloud-based storage, VOIP/online conference, and internet * Proficient in English to include excellent written and oral skills in English * Excellent interpersonal and communication skills * Must have very good attention to detail and follow-through. Job Title: Deductions Freight Admin Payrate: $20-23.00 Schedule: 7:30AM to 4:00PM In Office | Temp to Hire Role * Previous experience with SAP and TradePro/MEI desirable Job Type: Full-time Pay: $20.00 - $23.00 per hour Expected hours: 40 per week Benefits: * Dental insurance * Health insurance Experience: * Freight: 2 years (Required) Language: * English (Required) Location: * Irvine, CA (Required) Work Location: In person