Now Hiring - Craft-Bilt Manufacturing Co - Regional Client Relations Manager - North Plains in Milwaukee, WI

Full description of the position

Our mission statement begins with you: Enthusiastic Employees...Flawless Performance...Delighted Customers! 6+ Weeks of Paid Days Off in Year 1 Yes, you read that correctly. We just believe in a work-life balance. With 15 days of paid time off (PTO) and 16 paid holidays, you will have a total of 31 days off (6+ weeks) in your first full year with us. But wait, there's more... We add an extra 5 days of PTO in your second year for a total of 36 days off (7+ weeks). Almost two months of paid days off. A little about Craft-Bilt: We believe life is better outside. Fresh air and natural light aren't just enjoyable, they're essential for our mental and physical well-being. Who really wants to be stuck inside under fluorescent lights, breathing recycled air, when we could be outside making real connections with friends and neighbors? We are a mid-sized, family-owned manufacturing company that brings America outside. At Craft-Bilt Manufacturing Company, we design and build high- quality, affordable home improvements that help homeowners make the most of their outdoor spaces. Our products include retractable awnings, sunrooms, decking, and railings. Important Requirement: This is a road warrior position. You must be comfortable traveling extensively and staying overnight Monday through Thursday each week to visit client sites and support customer needs in the field. Salary: $75,000 annually plus commission. You will receive 2.5% commission on all sales growth above your annual baseline. What You'll Do: * Serve as the lead point of contact for all customer account management matters * Build and maintain strong, long-lasting client relationships * Develop trusted relationships with key accounts, customer stakeholders, and executive sponsors * Ensure the timely and successful delivery of our solutions according to customer needs and objectives * Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders * Forecast and track key account metrics (e.g., sales results and client retention) * Identify opportunities to grow accounts through upselling and cross-selling * Resolve client issues and complaints quickly and effectively What We're Looking For: * Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, or relevant role * Demonstrated ability to communicate, present, and influence effectively at all levels of an organization * Confidence in juggling priorities and switching gears quickly * Excellent listening, negotiation, and presentation skills * Strong verbal and written communication skills * Comfortable taking initiative and wearing multiple hats * Willingness and ability to travel overnight Monday through Thursday every week PerksBenefits: * Fully Paid MedicalDental Insurance - Coverage for you and your eligible dependents * Financial Security - Company-paid short- and long-term disability, life insurance, and a 401(k) retirement plan * GrowthStability - A full-time, year-round position in a company that values its employees and their expertise At Craft-Bilt, we believe our employees are our greatest asset. We provide a fantastic workplace, excellent benefits, and a role where you can truly make an impact. Ready to join a team where your customer relationship skills and road warrior mindset shine? Apply today!