Now Hiring - Good RV Equipment Inc. - Equipment Rental and Sales Branch Manager in Marysville, WA

Full description of the position

Key Responsibilities

:

• Branch Leadership & Operations Management:
• Lead and manage all branch operations including sales, rental, customer service, and administration.
• Ensure branch performance meets or exceeds company standards in revenue, profit, and customer satisfaction.
• Set and manage operational goals, ensuring effective execution of daily tasks and strategic initiatives.
• Sales Management:
• Oversee and drive sales performance, developing strategies to increase product and service sales.
• Train, mentor, and lead the sales team, setting targets and managing their progress.
• Identify new business opportunities, maintain relationships with existing clients, and develop local market strategies.
• Rental Operations:
• Manage the rental fleet, ensuring equipment availability, quality, and customer satisfaction.
• Oversee rental contracts, logistics, maintenance schedules, and fleet utilization to maximize profitability.
• Ensure rental agreements are properly managed and that equipment is efficiently dispatched, maintained, and returned.
• Price Study & Competitor Analysis:
• Conduct regular price studies comparing branch pricing for sales, leases, and rentals against competitors.
• Use findings to make informed decisions on pricing strategies, ensuring competitiveness in the market.
• Implement dynamic pricing strategies for both sales and rental operations to maximize revenue and attract new business.
• Sale/Lease/Rental Agreements:
• Oversee the creation, review, and execution of sale, lease, and rental agreements to ensure compliance and profitability.
• Ensure that all agreements are clearly communicated, legally compliant, and meet customer expectations.
• Track and manage agreement renewals and expirations, ensuring seamless transitions and opportunities for renewal or upselling.
• Customer Relations & Service:
• Provide outstanding customer service, addressing and resolving customer inquiries, issues, and complaints.
• Build long-term relationships with key customers to foster repeat business and referrals.
• Monitor customer satisfaction levels and implement strategies to improve service quality.
• Staff Development & Leadership:
• Recruit, hire, and train employees to ensure the branch has the right talent to succeed.
• Conduct regular staff performance reviews, setting goals and providing constructive feedback.
• Foster a collaborative and positive work environment, encouraging professional growth and teamwork.
• Financial Management & Reporting:
• Monitor branch financial performance, including sales, rentals, expenses, and profit margins.
• Develop and manage branch budgets, forecasting, and performance metrics.
• Ensure compliance with all company policies and procedures, including financial reporting, safety, and legal requirements.
• Inventory & Equipment Management:
• Ensure that inventory levels are well-maintained, including sales products and rental equipment.
• Oversee maintenance of rental equipment to ensure quality and safety standards are met.
• Manage supply chain and vendor relationships to optimize inventory control and equipment availability.
• Safety & Compliance:
• Ensure that all safety protocols and company policies are strictly followed.
• Conduct regular safety audits and training for staff to meet local and corporate safety standards.

Requirements

:

• Proven experience (5+ years) in branch management, preferably in the equipment sales and rental industry.
• Strong leadership and team management skills.
• Sales-driven mindset , with a track record of achieving revenue and profit goals.
• Knowledge of rental operations , equipment management, and customer service.
• Experience in price analysis and managing competitive pricing strategies.
• Experience with sale, lease, and rental agreements.
• Excellent communication and problem-solving skills.
• Strong financial acumen and experience with budget management.
• Ability to multitask and prioritize in a fast-paced environment.
• Proficiency in MS Office and branch management software. Job Type: Full-time Pay: From $80,000.00 per year

Benefits

:

• Dental insurance
• Health insurance
• Paid time off Experience:
• Microsoft Office: 5 years (Required)
• Financial acumen: 3 years (Required)
• Management: 5 years (Required) Work Location: In person