Now Hiring - Good RV Equipment Inc. - Equipment Rental and Sales Branch Manager in Marysville, WA

Full description of the position

Key Responsibilities: * Branch Leadership & Operations Management: * Lead and manage all branch operations including sales, rental, customer service, and administration. * Ensure branch performance meets or exceeds company standards in revenue, profit, and customer satisfaction. * Set and manage operational goals, ensuring effective execution of daily tasks and strategic initiatives. * Sales Management: * Oversee and drive sales performance, developing strategies to increase product and service sales. * Train, mentor, and lead the sales team, setting targets and managing their progress. * Identify new business opportunities, maintain relationships with existing clients, and develop local market strategies. * Rental Operations: * Manage the rental fleet, ensuring equipment availability, quality, and customer satisfaction. * Oversee rental contracts, logistics, maintenance schedules, and fleet utilization to maximize profitability. * Ensure rental agreements are properly managed and that equipment is efficiently dispatched, maintained, and returned. * Price Study & Competitor Analysis: * Conduct regular price studies comparing branch pricing for sales, leases, and rentals against competitors. * Use findings to make informed decisions on pricing strategies, ensuring competitiveness in the market. * Implement dynamic pricing strategies for both sales and rental operations to maximize revenue and attract new business. * Sale/Lease/Rental Agreements: * Oversee the creation, review, and execution of sale, lease, and rental agreements to ensure compliance and profitability. * Ensure that all agreements are clearly communicated, legally compliant, and meet customer expectations. * Track and manage agreement renewals and expirations, ensuring seamless transitions and opportunities for renewal or upselling. * Customer Relations & Service: * Provide outstanding customer service, addressing and resolving customer inquiries, issues, and complaints. * Build long-term relationships with key customers to foster repeat business and referrals. * Monitor customer satisfaction levels and implement strategies to improve service quality. * Staff Development & Leadership: * Recruit, hire, and train employees to ensure the branch has the right talent to succeed. * Conduct regular staff performance reviews, setting goals and providing constructive feedback. * Foster a collaborative and positive work environment, encouraging professional growth and teamwork. * Financial Management & Reporting: * Monitor branch financial performance, including sales, rentals, expenses, and profit margins. * Develop and manage branch budgets, forecasting, and performance metrics. * Ensure compliance with all company policies and procedures, including financial reporting, safety, and legal requirements. * Inventory & Equipment Management: * Ensure that inventory levels are well-maintained, including sales products and rental equipment. * Oversee maintenance of rental equipment to ensure quality and safety standards are met. * Manage supply chain and vendor relationships to optimize inventory control and equipment availability. * Safety & Compliance: * Ensure that all safety protocols and company policies are strictly followed. * Conduct regular safety audits and training for staff to meet local and corporate safety standards. Requirements: * Proven experience (5+ years) in branch management, preferably in the equipment sales and rental industry. * Strong leadership and team management skills. * Sales-driven mindset , with a track record of achieving revenue and profit goals. * Knowledge of rental operations , equipment management, and customer service. * Experience in price analysis and managing competitive pricing strategies. * Experience with sale, lease, and rental agreements. * Excellent communication and problem-solving skills. * Strong financial acumen and experience with budget management. * Ability to multitask and prioritize in a fast-paced environment. * Proficiency in MS Office and branch management software. Job Type: Full-time Pay: From $80,000.00 per year Benefits: * Dental insurance * Health insurance * Paid time off Experience: * Microsoft Office: 5 years (Required) * Financial acumen: 3 years (Required) * Management: 5 years (Required) Work Location: In person