Now Hiring - Zen Design Group - Inside Sales Representative Team Lead in Auburn Hills, MI

Full description of the position

Santoki, LLC ([please apply online] is a distributor of LEGO LED Lights and LEGO Stationery in the USA. We bring creativity and innovation to the consumer products space, and we're growing fast. If you're passionate about sales, leadership, and LEGO-inspired products, this is your chance to lead a high- performing team in a dynamic and collaborative environment. Role Overview We're looking for a driven and experienced Inside Sales Representative Team Lead to supervise and mentor a team of 2-3 Inside Sales Representatives. This role combines hands-on selling with strategic leadership, ensuring the team meets and exceeds sales goals while delivering exceptional customer experiences. You'll report directly to the VP of Sales and play a key role in shaping our inside sales strategy. Key Responsibilities Team Leadership & Coaching * Lead, train, motivate, and coach a team of 3-4 Inside Sales Representatives, while handing your own book of business * Grow the team in sales, team size, and professionalism * Conduct regular one-on-one meetings and team huddles to review performance and provide feedback * Develop training plans and onboarding processes for new hires * Foster a culture of accountability, collaboration, and continuous improvement Sales Strategy & Execution * Support reps in developing action plans to meet monthly and annual sales goals * Assist with complex negotiations, pricing strategies, and closing high-value deals * Monitor team pipelines and ensure consistent lead generation and follow-up * Attend trade shows and industry events to support team efforts and secure new accounts Reporting & Forecasting * Track team performance metrics and KPIs * Prepare weekly and monthly sales reports for senior leadership * Deliver accurate forecasting and business planning insights Cross-Functional Collaboration * Partner with finance, logistics, and customer service to ensure seamless execution of account strategies * Communicate team goals and progress across departments Qualifications * Proven experience in business-to-business inside sales, preferably in consumer products or retail * Prior experience managing or mentoring sales professionals preferred * Strong communication, negotiation, and closing skills * Proficiency in Microsoft Office (Excel, PowerPoint, Word) * Bachelor's degree in business or related field * Highly organized, detail-oriented, and proactive * Comfortable with outbound outreach and cold-calling * Travel up to 5% * US citizen or green card holder Why Join Us? * Be part of a growing company with exclusive rights to iconic LEGO products * Lead a passionate and energetic sales team * Enjoy a competitive salary, commission structure, and full benefits * Work in a collaborative, creative, and fast-paced environment Ready to lead the charge and build something amazing with us? Apply today and help shape the future of Santoki's sales success. Benefits * Dental insurance * Health insurance * Paid time off * Vision insurance * Retirement account - SIMPLE plan with employer contribution Supplemental pay types * Commission pay * Performance bonuses Work Location : * In person - Auburn Hills, MI Job Type * Full-time Shift * Days, typical Monday through Friday with approximately 5% travel Experience * Excel, PowerPoint and Word: 3 years (Required) * Business-to-business sales: 4 years (Required) Job Type: Full-time Pay: From $70,000.00 per year Benefits: * Dental insurance * Health insurance * Paid time off * Vision insurance Work Location: In person