Now Hiring - Morrison & Foerster LLP - Client Relations Manager in San Francisco, CA

Full description of the position

Overview: At MoFo, we couldn 't write our own success story without yours. *Ready to write your story? Join MoFo as a CLIENT RELATIONS MANAGER** on our Marketing team! This role can be based in San Francisco, Palo Alto, Los Angeles, San Diego, Boston, New York or Washington, DC. [please apply online] * ABOUT THE ROLE Join a high-impact team dedicated to strengthening the firm's most important client relationships. As a Client Relations Manager, you'll partner closely with the Director of Client Relations to shape and execute a strategic, programmatic approach to client development--energizing client teams, advancing action plans, and driving targeted growth initiatives. Collaborating across Marketing and key firm functions, you'll play a central role in elevating the client experience and unlocking new opportunities. We're looking for someone who is naturally curious, boldly entrepreneurial, and relentlessly committed to delivering exceptional service. * Partner with the Associate Director of Client Relations to develop, maintain, and execute strategic client team action plans. * Lead effective use of Salesforce to manage contacts, track engagement, and deliver actionable reporting via dashboards. * Serve as a central communicator for client teams--sharing updates, guiding meetings, and organizing agendas, notes, and action items. * Identify opportunities to deepen client relationships and propose creative, strategic approaches to expand engagements. * Plan and execute client-facing events, CLE programs, sponsorships, and other initiatives that strengthen relationships. * Coordinate outreach to relationship partners on event invitations, CLE opportunities, award nominations, and other value-add offerings. * Advise Business Development colleagues on client-informed pitch strategies and coordinate cross-practice or non-assigned pitches. * Support client service excellence through reporting, interviews, secondee engagement, and collaboration with internal teams on billing, guidelines, conflicts, and operational needs. * ABOUT YOU * Bachelor's degree required. * Minimum five years of legal business development and/or client relations experience; law firm or professional services experience strongly preferred. * Proven ability to build and maintain strong client relationships and respond effectively to client needs. * Strong strategic, analytical, and problem-solving skills, with the ability to synthesize complex information and support business planning. * Excellent communication, writing, and presentation skills, with the ability to engage confidently with stakeholders at all levels. * Demonstrated leadership and collaboration skills, including the ability to drive cross-functional initiatives and achieve consensus. * Highly organized, detail-oriented self-starter with strong execution, sound judgment, and the ability to manage confidential information. * Proficient in Microsoft Office; ability to learn new technologies quickly. Salesforce experience strongly preferred. * ABOUT MOFO At MoFo, we collaborate as one firm, across borders, practice areas, and business functions and value fresh ideas and innovation over conformity and competition. * About Us: [please apply online] * Inclusion + Engagement: [please apply online] * Commitment to Pro Bono: [please apply online] * The MoFo Foundation: [please apply online] * ABOUT OUR BENEFITS MoFo offers a comprehensive benefits package starting on your first day. * A variety of options for medical, dental, vision, life and disability coverage to meet the needs of you and your family. * Industry-leading parental leave and family benefits including adoption and fertility treatment options and backup child and elder care. * Global wellness program, including free access to Talkspace and Calm apps. * Annual community service day to make an impact on your community and a birthday holiday just for fun. * Education reimbursement annually. * Dedicated Talent Development team. * Competitive annual profit-sharing contribution. _ Where required by law, salary ranges are stated below. Additional compensation may include a discretionary bonus, overtime as applicable, health/welfare benefits, retirement contributions, paid holidays, and PTO. The range displayed is specifically for positions performed in those cities/states and may vary based on factors including but not limited to the following: local market data and ranges; an applicant's skills and prior relevant experience; and certain degrees, licensing, and certifications._ _ New York, San Francisco, Palo Alto salary range: $140k to $195k_ Los Angeles, San Diego, Boston, Washington, D.C. salary range: $133k to $186k For questions regarding this position, please e-mail [please apply online]