Now Hiring - GenSales - Senior Account Manager in Denver, CO

Full description of the position

About GenSales For over 23 years, GenSales has been a leading Denver-based outsourced B2B sales and lead generation company. We help organizations grow revenue through targeted appointment setting and sales development strategies - across SaaS, commercial services, and enterprise brands. The role: As a Senior B2B Account Manager, you'll be the bridge between our clients and our sales development team. You'll be the calm, confident driver who can: * Own multiple client programs and keep stakeholders informed, confident, and retained * Lead and coach a remote sales/SDR/calling team through call reviews, objection handling, and talk track improvements to consistently hit KPIs * Run the day-to-day "engine": quality, pacing, talk tracks, reporting, and fast problem-solving If you love building strong client relationships and turning a sales team into a high-performing machine - this is your lane. Who you are: You're a rockstar who is both client-polished and performance-obsessed - you can talk strategy with executives at 10:00 and run a killer coaching huddle at 10:15. Required: * Based in the Denver Metro area and able to work in-office * 5+ years in Call Center leadership (sales/SDR/appointment setting) * 5+ years in B2B account management/client success and/or business development * Proven ability in coaching teams to hit KPIs (quality + output) * Organized, proactive communicator - no surprises for clients Strongly preferred: * Experience leading independent contractors (onboarding, QA, performance management) * CRM proficiency (VanillaSoft preferred), Google Workspace; dashboards/reporting a plus Traits we value: * Results-focused, accountable, and steady under pressure * Empathetic leader who brings out the best in others * Creative problem-solver with strong ownership and follow-through Why we 're in-office (and why you'll actually like it): We're in-office on purpose - because it makes the work easier and a lot more fun: * Real-time collaboration: quick huddles, faster decisions, fewer Slack spirals * Better coaching: sit together, workshop talk tracks, review calls, and level up faster * Support on tap: you're surrounded by people who can jump in and help solve problems * Learning by osmosis: you'll absorb what's working across accounts just by being here Benefits & perks: * Competitive pay + bonuses/incentives * Schedule: Mon-Thurs 8:00 AM-4:30 PM | Fri 8:00 AM-2:00 PM * Insurance - Health, Vision, Dental, and Life * 401(k) + company match * Profit-sharing plans * Fitness center on site Ready to lead from the front? If you're the kind of leader who can elevate a team, strengthen client trust, and scale performance across multiple programs - apply and let's talk. Job Type: Full-time Pay: From $60,000.00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Life insurance * Paid time off * Vision insurance Application Question(s): * What is the best email to reach you for scheduling an interview? Experience: * Call center management: 5 years (Required) * Account management: 5 years (Required) * CRM software: 3 years (Required) Location: * Denver, CO 80231 (Required) Ability to Commute: * Denver, CO 80231 (Required) Work Location: In person