Now Hiring - GenSales - Senior Account Manager in Denver, CO

Full description of the position

About GenSales For over 23 years, GenSales has been a leading Denver-based outsourced B2B sales and lead generation company. We help organizations grow revenue through targeted appointment setting and sales development strategies - across SaaS, commercial services, and enterprise brands. The role: As a Senior B2B Account Manager, you'll be the bridge between our clients and our sales development team. You'll be the calm, confident driver who can:

• Own multiple client programs and keep stakeholders informed, confident, and retained
• Lead and coach a remote sales/SDR/calling team through call reviews, objection handling, and talk track improvements to consistently hit KPIs
• Run the day-to-day "engine": quality, pacing, talk tracks, reporting, and fast problem-solving If you love building strong client relationships and turning a sales team into a high-performing machine - this is your lane. Who you are: You're a rockstar who is both client-polished and performance-obsessed - you can talk strategy with executives at 10:00 and run a killer coaching huddle at 10:15. Required:
• Based in the Denver Metro area and able to work in-office
• 5+ years in Call Center leadership (sales/SDR/appointment setting)
• 5+ years in B2B account management/client success and/or business development
• Proven ability in coaching teams to hit KPIs (quality + output)
• Organized, proactive communicator - no surprises for clients Strongly preferred:
• Experience leading independent contractors (onboarding, QA, performance management)
• CRM proficiency (VanillaSoft preferred), Google Workspace; dashboards/reporting a plus Traits we value:
• Results-focused, accountable, and steady under pressure
• Empathetic leader who brings out the best in others
• Creative problem-solver with strong ownership and follow-through Why we 're in-office (and why you'll actually like it): We're in-office on purpose - because it makes the work easier and a lot more fun:
• Real-time collaboration: quick huddles, faster decisions, fewer Slack spirals
• Better coaching: sit together, workshop talk tracks, review calls, and level up faster
• Support on tap: you're surrounded by people who can jump in and help solve problems
• Learning by osmosis: you'll absorb what's working across accounts just by being here

Benefits

& perks:

• Competitive pay + bonuses/incentives
• Schedule: Mon-Thurs 8:00 AM-4:30 PM | Fri 8:00 AM-2:00 PM
• Insurance - Health, Vision, Dental, and Life
• 401(k) + company match
• Profit-sharing plans
• Fitness center on site Ready to lead from the front? If you're the kind of leader who can elevate a team, strengthen client trust, and scale performance across multiple programs - apply and let's talk. Job Type: Full-time Pay: From $60,000.00 per year

Benefits

:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance Application Question(s):
• What is the best email to reach you for scheduling an interview? Experience:
• Call center management: 5 years (Required)
• Account management: 5 years (Required)
• CRM software: 3 years (Required) Location:
• Denver, CO 80231 (Required) Ability to Commute:
• Denver, CO 80231 (Required) Work Location: In person