Now Hiring - Keathley Patterson/CED - Inside Sales and Service Representative in Springdale, AR

Full description of the position

Are you curious about how things work and enjoy solving problems? Are you looking for a stable career in a high-demand industry with training and growth potential? At Keathley Patterson, a division of CED, we're looking for a motivated individual to join our team in industrial automation sales and customer support. About Us Keathley Patterson / CED is a trusted electrical distributor serving the fast- growing industrial automation market in Northwest Arkansas. We provide a wide range of products--from robotics and wire to the components that keep entire manufacturing plants running. Don't have experience in this industry? No problem. We provide comprehensive paid training to get you up to speed. What You'll Do You'll be a key player in our inside sales team, handling phone and email orders, preparing quotes, and working closely with outside sales reps to ensure timely, accurate service. You'll help customers find the right products to meet their needs--often guiding them to cost-effective alternatives--while building strong relationships and becoming a trusted resource. Your Day-to-Day Responsibilities * Respond to customer inquiries via phone and email with prompt, professional service * Provide pricing, availability, and technical product details * Process quotes, track orders, and follow up to ensure customer satisfaction * Collaborate with outside sales, vendors, and manufacturer reps * Understand customer operations to help identify their goals and tailor solutions * Analyze market trends, competitor pricing, and customer feedback to help shape strategy * Recommend products and solutions that improve customer operations and save costs * Handle multiple tasks and priorities efficiently in a fast-paced environment What We're Looking For This role is ideal for someone who is: * Adaptable and flexible--comfortable wearing multiple hats * People-oriented--enjoys working with others and providing exceptional service * Dependable--reliable and focused on delivering consistent results * A curious problem-solver--interested in technology, how things work, and continuous learning Skills & Qualifications * Strong communication skills, both written and verbal * Basic to advanced computer skills (especially Microsoft Excel and Office Suite) * Ability to calculate percentages, discounts, and decimals quickly and accurately * Organizational and time-management skills; able to meet multiple deadlines * Excellent interpersonal and negotiation skills * Ability to work independently while contributing to a team environment * Previous experience in industrial electrical sales or construction sales is a plus Perks & Benefits * Paid training to set you up for success * Opportunity to build a long-term career in a stable, growing industry * Collaborative, supportive team culture * Competitive pay and benefits (details provided during interview) Requirements * Clean driving record * Must pass drug screening and background check * Authorization to work in the United States NOTE: The above job description is intended to describe the general contents of, and requirements for, this position. This position description in no way states or implies that these are the only duties to be performed within this position. Individuals in this position will be required to follow any other instructions and to perform any other duties assigned or requested. CED is An Equal Opportunity Employer/Disability and Veteran Status. describe the general contents of, and requirements for, this position. This position description in no way states or implies that these are the only duties to be performed within this position. Individuals in this position will be required to follow any other instructions and to perform any other duties assigned or requested. Job Type: Full-time Pay: From $50,000.00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Paid time off * Paid training * Vision insurance Education: * Bachelor's (Required) Ability to Commute: * Springdale, AR 72762 (Required) Work Location: In person