Now Hiring - Allen Edge Real Estate Team - Professional Services Client Care Coordinator in Sioux Falls, SD

Full description of the position

Client Care Coordinator A fast-paced, top-performing real estate team is seeking a driven and dynamic Client Care Coordinator. This key team member delivers exceptional support to both agents and clients by managing transaction details, providing world-class service, and maintaining efficient communication. The ideal candidate is dependable, organized, articulate, tech-savvy, and thrives in a fast-paced environment. A desire to learn, grow, and contribute to a high-energy team is essential. Key Qualities: * Professional, positive, and polished communication style * Strong problem-solving and multitasking abilities * Highly organized with meticulous attention to detail * Adaptable and calm under pressure * Friendly and people-oriented with excellent customer service skills * Able to prioritize tasks and meet deadlines consistently Primary Responsibilities * Manage all aspects of buyer and seller transactions from contract to close * Coordinate title, escrow, mortgage, and appraisal processes * Schedule inspections and track repair completion * Maintain consistent communication with clients, agents, lenders, title companies, and vendors * Ensure all required documents are submitted for compliance * Organize possession details and moving timelines * Schedule, and coordinate closings * Enter and manage client information in CRM database * Conduct 30-day client follow-up check-in calls * Make client care and event confirmation calls to agent database * Collect testimonials and client experience feedback * Track daily agent activities and report key metrics to CEO * Assist with team marketing initiatives, event coordination, and promotional projects as needed * Create simple marketing materials and communication pieces using Canva Required Skills & Experience * Proficient with Google Workspace (Docs, Sheets, Drive, Calendar, Gmail) * Comfortable with CRM systems and data entry * Strong customer service mindset * Excellent written and verbal communication * Familiar with Canva and basic marketing tools * Able to support event planning and small marketing projects * Quick thinker who can adapt and shift priorities * Self-motivated with a high level of initiative * Strong team player with a collaborative spirit * Dependable with consistent follow-through * Exceptional accuracy and attention to detail Job Type: Full-time Pay: $40,000.00 - $50,000.00 per year Benefits: * Paid time off Work Location: In person