Now Hiring - The Crew Consulting Group - Professional Services Entry-Level Customer Service Sales Representative in Aurora, CO

Full description of the position

Job Overview We are seeking a motivated Customer Service and Sales Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional support and assistance. Your ability to communicate effectively and analyze customer needs will play a crucial role in enhancing customer satisfaction and loyalty. If you are passionate about helping others and thrive in a fast-paced environment, we want to hear from you. Duties * Provide outstanding customer support through various channels. * Analyze customer inquiries and issues to provide effective solutions. * Maintain accurate records of customer interactions and transactions through data entry. * Utilize computer systems to manage customer accounts and update information as needed. * Demonstrate excellent etiquette while communicating with customers. * Collaborate with team members to improve service delivery and resolve complex issues. * Assist customers in navigating our products and services, ensuring they have a positive experience. * Stay informed about product updates and company policies to provide accurate information. Qualifications * Previous experience in customer support or call center environment is preferred. * Strong communication skills in English; bilingual or multilingual abilities are a plus. * Proficient in data entry with attention to detail. * Ability to analyze problems and think critically to offer solutions. * Familiarity with computer systems and software applications related to customer service. * Excellent phone etiquette and interpersonal skills. * A positive attitude, patience, and the ability to work well under pressure. We do work with customers face to face and in person. Reliable transportation to Centennial is a must! 5 days a week - set schedule, consistent work IMMEDIATE OPENINGS! Submit your application today to start as soon as next week! Job Type: Full-time Pay: $52,264.00 - $57,794.00 per year Benefits: * Flexible schedule * On-the-job training * Paid time off Work Location: In person