Now Hiring - Zeppa's - Professional Services Account Manager in Louisville, KY

Full description of the position

Account Manager - Service-Based Business Company: Zeppa's Location: Louisville, KY Job Type: Full-Time Position Overview Zeppa's is seeking an organized, professional Account Manager to manage client relationships, oversee renewals, and support new sales opportunities from warm leads. This role is focused on communication, follow-up, and execution -- not cold calling. Account Managers play a key role in maintaining long-term client relationships while helping grow revenue through proactive service and solutions. Key Responsibilities * Manage a portfolio of client accounts * Handle warm leads and client inquiries * Oversee renewals for recurring services * Conduct site visits and assess client needs * Prepare and present proposals * Follow up consistently to close opportunities * Coordinate with operations to ensure smooth handoffs * Maintain accurate notes and pipeline activity in CRM Qualifications * Experience in account management, sales, or client service preferred * Strong communication and relationship-building skills * Organized, detail-oriented, and follow-through focused * Comfortable managing multiple accounts and priorities * CRM experience preferred * Professional demeanor with high-end clients Compensation & Benefits * Competitive base pay * Performance-based incentives * Full-time, steady position * Training and growth opportunities * Supportive, team-oriented culture (Compensation details discussed during interviews.) What Success Looks Like * High client satisfaction and retention * Consistent follow-up and clear communication * Strong renewal performance * Organized pipelines and accurate forecasting * Positive collaboration with sales and operations teams Apply Now Submit your resume and a brief summary of your experience in client management or sales. Pay: $49,621.02 - $82,847.67 per year Benefits: * 401(k) matching * Dental insurance * Flexible schedule * Health insurance * Paid time off * Vision insurance Work Location: In person