Now Hiring - Everforward Management - Professional Services Account Manager Trainee in Addison, TX

Full description of the position

Our customers in the Dallas area are actively seeking improved wireless technology and dependable telecommunication solutions, and our team proudly works alongside AT&T to deliver them. As an Account Manager Trainee for Eveforward Management, you will support customers through relationship-driven sales, account management, and consistent communication that builds long-term trust. This role is ideal for individuals who enjoy working directly with customers, learning professional account management, and developing strong sales skills while representing a nationally recognized client like AT&T. The Account Manager Trainee position includes paid training focused on ethical sales, effective account management, and delivering a high-quality customer experience. You will learn how to manage customer accounts, explain AT&T wireless plans, resolve service-related questions, and guide customers through informed sales decisions. Our objective is to combine transparent sales, proactive account management, and reliable customer support to drive satisfaction and long-term retention. Account Manager Trainee Responsibilities * Engage with customers daily to present AT&T wireless products and services using a consultative sales approach * Support account management by setting up new customer accounts, updating services, and maintaining accurate customer information * Guide customers through the sales process by processing orders and acting as a consistent customer point of contact * Assist customers with service questions and basic troubleshooting while applying strong account management practices * Track sales activity and customer interactions to ensure organized account management and follow-up * Deliver professional customer service while identifying ethical sales opportunities aligned with customer needs Account Manager Trainee Qualifications * Strong interest in sales, account management, and working directly with customers * Previous customer service, retail, or sales experience is a plus, though not required * Clear communication skills to build rapport with customers and explain AT&T solutions * Detail-oriented approach to account management and handling customer information * Ability to work independently and within a team to support sales goals and customer satisfaction This Account Manager Trainee role is a strong entry point for candidates looking to grow a career in sales, develop real-world account management experience, and work hands-on with customers while supporting our client, AT&T, in a fast-evolving wireless market. Job Type: Full-time Pay: $55,000.00 - $65,000.00 per year Benefits: * Employee discount * Flexible schedule Work Location: In person