Now Hiring - Plastics Unlimited Inc - Inside Sales/RFQ Support in Preston, IA

Full description of the position

We are seeking a motivated and detail-oriented Inside Sales Representative to join our growing team. This role will focus on managing customer accounts, supporting sales activities, and handling requests for quotations (RFQs). The ideal candidate will have strong communication skills, a customer-first mindset, and the ability to coordinate effectively with both customers and internal teams. Key Responsibilities * Respond promptly to customer inquiries and provide product information, pricing, and availability. * Prepare, track, and follow up on RFQs to ensure timely responses and accuracy. * Collaborate with engineering, production, and purchasing teams to develop accurate cost estimates for quotations. * Build and maintain strong relationships with customers to foster repeat business and long-term partnerships. * Proactively identify customer needs and opportunities for additional sales. * Enter and maintain accurate customer and sales data in the CRM system. * Support outside sales representatives with account management and follow-up activities. * Monitor order status and provide customers with updates on delivery timelines. Qualifications * 2+ years of inside sales or customer service experience, preferably in manufacturing or plastics industry. * Strong organizational and time-management skills with the ability to handle multiple priorities. * Excellent written and verbal communication skills. * Proficiency with Microsoft Office Suite (Excel, Word, Outlook); experience with ERP or CRM systems a plus. * Detail-oriented with strong problem-solving skills. * Ability to work effectively both independently and as part of a team. What We Offer * Competitive salary and performance-based incentives. * Comprehensive benefits package. * Opportunities for professional development and career growth. * A supportive team environment with a focus on innovation and customer success. Job Type: Full-time Benefits: * 401(k) matching * Dental insurance * Health insurance * Paid time off * Vision insurance Work Location: In person